Technical Sales Engineer

Nohma was formed after the success of our best selling book, The Van Conversion Bible, to make off-grid energy simple for everyone. We created a service where we could understand a customer’s needs and requirements, carefully calculate and specify their system and supply every component they would need to install it. As well as this, we wanted to provide a bespoke wiring diagram and installation support at no extra cost.

To achieve this, we needed to think differently, by developing clever systems and automating as much of the process as possible. However, we wanted to ensure the very best support was provided throughout the customer’s journey, from enquiry through to system installation. This meant it was important we maintain a human approach, so throughout the process there is always a knowledgeable and friendly engineer on hand to explain the available options, highlight considerations and provide answers and support during the install.

Every van conversion is different, and every electrical system should be too.

Job brief

We’re looking for a Technical Sales Engineer who can confidently talk to new customers about their requirements and create their bespoke electrical system proposal using calculations and technical thinking. Day to day you will manage many customers, all at different stages of their journey. You will need to effectively juggle answering new enquiries with creating quotes and responding to technical questions.

We want to ensure that our customers have exactly what they need and nothing more. Electrical systems are carefully calculated based on a customer’s requirements, and the systems we spec are based on exactly what is needed, not what will generate the most money. We want to build a team of technical experts who truly understand our products and services, delight our customers, and are competitive and driven to boot.

We’re proud to do things differently, and we want to give you the flexibility to work wherever and whenever works best for you. As this is a full-time role, there will be core hours and cover that’s required, however we are keen to provide as much flexibility as we can. 

How our process works

1. We respond to every customer enquiry with a series of questions to ensure we fully understand their requirements before creating their quote.
2. Once we have all the information we need, we calculate their system requirements and put together their proposal.
3. The customer reviews their proposal, asks any questions they might have, and may make some amendments to their system.
4. Once a customer has ordered, the Engineer passes the customer over to our Ops team who places the order with our suppliers. The customer is kept up to date with expected delivery dates by Ops, and tracking information is sent over once everything has been dispatched. 

If you enjoy problem-solving, are highly organised with great attention-to-detail, you thrive on helping others and have a technical brain, this could be the role for you.

Key responsibilities:

• Managing customers throughout their lifecycle, from new enquiry through to placing their order
• Liaising with customers to fully understand their needs, answer any technical questions, keep them up to date with the status of their order, etc.
• Creating quotes for bespoke electrical systems, using customer requirements to define the specification
• Liaise with suppliers to ensure customers orders are dispatched correctly and in a timely manner

The ideal candidate:

• Experience in customer sales
• Highly organised and self-motivated
• Excellent attention to detail
• Excellent time management skills, ability to prioritise and to multi-task
• Strong written communicator
• Analytical thinker
• Exceptional Excel / Google Sheets skills
• A technical background with a strong understanding of electricity and how electrical components work
• A strong interest in campervans, travel and off-grid living

Desirable skills:

• Experience using CRM software (monday.com)
• Experience using Google Suite (Google Docs, Google Sheets, Gmail, etc.)
• 2.1 or higher in a technical degree (e.g. physics, mathematics, engineering)

Location: Remote (all applicants must have the right to work in the UK)

Hours: Full-time (37.5hrs/week)

Salary: £27,500 to £32,500 + bonus depending on experience

Perks:

• Remote and flexible working
• 25 days holiday plus bank holidays
• Competitive salary
• Attractive performance-based bonus scheme
• Employee discount on our products

Start date: Mid October 2025

To apply:

Please send your CV and covering letter to the email address provided when clicking apply above.