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Business Analyst

British Museum

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Posted 21 hours ago

Opportunity for a Business Analyst to influence technology change at the prestigious British Museum

Overview

icon Salary

£41723

icon Location

Bloomsbury, London - Hybrid

icon Expires

Expires at anytime

Organisation summary

The British Museum is home to a massive collection of world art and artifacts. It offers a unique opportunity to join a technology-driven change agenda, where your insights and analytical skills will be at the core of implementing impactful change.

Role Summary

  • Lead discovery and analysis to understand business problems and opportunities.
  • Shape solution options with technical teams to meet business needs.
  • Act as a bridge between business and technical stakeholders to ensure alignment with enterprise architecture.
  • Contribute to the continuous improvement of Business Analysis practices and ways of working.

Role Requirements

  • An analytical thinker with excellent problem-solving skills.
  • Confidence in engaging with stakeholders at all layers of the organisation.
  • Excellent communication and documentation skills.
  • Experience of working in collaborative, mission-driven environments.

Application Process Details

To apply for this position, please follow the application process provided on the British Museum website. Salary and benefits include 25 days' annual leave plus bank holidays, free exhibition entry, discounts at Museum shops, and more. This is an opportunity to work in a world-renowned organisation that values its people and provides diverse benefits.

About the role This Business Analyst role sits at the centre of the British Museum's technology change agenda. Working within Information Services, you'll act as an internal consultant, helping teams turn complex organisational challenges into clear, well-designed technology solutions. You'll work across a broad range of projects, shaping interventions that may include business process redesign, platform configuration, system integrations, or the introduction of new technologies. A key aspect of the role is ensuring solutions are practical, value-driven, and aligned with the Museum's enterprise architecture and long-term digital direction.

About you You're an analytical thinker who enjoys untangling complexity and bringing structure to uncertainty. You're confident engaging with stakeholders at all layers of the organisation, asking thoughtful questions, and challenging assumptions to reach evidence-based conclusions. You communicate clearly, document rigorously, and take pride in seeing your analysis directly influence decisions and delivery. You thrive in collaborative, mission-driven environments and are motivated by working on meaningful change rather than purely theoretical analysis.

Key areas of responsibility Lead discovery and analysis to understand business problems, risks, and opportunities, producing clear findings and recommendations. Elicit, analyse, and manage requirements throughout delivery to ensure solutions meet business needs and realise benefits. Shape solution options with technical teams, translating business needs into workable, secure, and sustainable designs. Map current and future states using process maps, operating models, and other diagramming techniques to support clarity, alignment, and decision-making. Act as the link between business and technical stakeholders, ensuring shared understanding and alignment with enterprise architecture. Support continuous improvement of Business Analysis practices, contributing to standards and ways of working.

Benefits At the British Museum, we believe our people are at the heart of everything we do. That's why we've designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years). Discounts at onsite catering, Museum shops and local Bloomsbury partners. Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship. Peer support and allyship with five diversity networks for community. Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Eyecare vouchers for VDU tests and contributions toward glasses. Enhanced parental leave including maternity, paternity, adoption and shared parental leave. Support for carers through Employers for Carers. Civil Service Pension Scheme with a secure, inflation-linked defined benefit. Interest-free loans including season ticket, rental deposit and bicycle loans.

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