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Unique opportunity to shape the future of retail in a leading contemporary arts organisation
Overview
Salary
No salary declared 😔
Location
London, United Kingdom
Expires
Expires at anytime
Organisation Summary:
Serpentine is a leading UK contemporary art organisation known for innovation and creativity, offering extraordinary onsite, online, and worldwide experiences. This is a key period of growth, making it the perfect time to join. You'll be part of a collaborative team that's passionate about culture, innovation, and accessibility, bringing artist-led products to life through its retail enterprise.
Role Summary:
- Leading the production and delivery of Limited Editions, merchandise, and new product ranges
- Driving the evolution of Serpentine’s retail offer
- Collaborating with prominent artists and suppliers
- Managing the Enterprise Coordinator, and supporting online and onsite sales;
Role Requirements:
- Proven expertise in production management, ideally within art, design, or luxury goods
- Experience optimizing processes, workflows, and supplier relationships
- A commercial mindset with experience in shaping product strategies
- Proven ability to collaborate with artists and negotiate with partners
- Knowledge of retail systems, ideally including Shopify
- Excellent communication and people management skills
Application Process Details:
Please see our candidate pack for further details. Applications close on 19th October 2025.
We’re looking for a creative and commercially minded production specialist to help shape the future of Serpentine’s retail enterprise.
This is a unique opportunity to join one of the UK’s most influential contemporary arts organisations at a pivotal time of growth and innovation. We’re seeking an Editions Production Manager to lead the production and delivery of Serpentine’s Limited Editions, merchandise, and new product ranges – ensuring they are produced to the highest quality, delivered on time, and aligned with our artists’ visions.
As Editions Production Manager, you’ll drive the evolution of Serpentine’s retail offer, helping us reach new audiences and strengthen revenue streams. From streamlining production processes to collaborating with world-renowned artists and innovative suppliers, you’ll ensure our products meet demand, inspire collectors and visitors, and reflect Serpentine’s commitment to creativity and excellence. You’ll also manage the Enterprise Coordinator, supporting online and onsite sales and helping to elevate the overall retail experience.
We’re after a dynamic production and retail specialist with:
- Proven expertise in production management, ideally within art, design, or luxury goods.
- Experience optimising processes, workflows, and supplier relationships to deliver on time and on budget.
- A commercial mindset – confident using audience insights and market trends to shape product strategies.
- Strong experience collaborating with artists, negotiating with partners, and commissioning new product ranges.
- Knowledge of retail systems (ideally including Shopify) and a track record of improving online and in-person retail experiences.
- Excellent communication and people management skills, with experience supporting and motivating team members.
Why join us?
At Serpentine, we champion new ideas in contemporary art and create extraordinary experiences for audiences onsite, online, and worldwide. You’ll be part of a collaborative team that’s passionate about culture, innovation, and accessibility. This is your chance to play a leading role in shaping how Serpentine connects with audiences through its retail enterprise – bringing artist-led products to life and driving the future of cultural retail.
If you’re ready to combine creativity with commercial impact, we’d love to hear from you.
Please see our candidate pack for further details.
The closing date for applications is midnight on Sunday 19 October 2025.
