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Opportunity to execute transformative community programmes as a Community Programme Manager in a high-growth software company, Boardwave.
Overview
Salary
£38000
Location
Hybrid: London/Remote
Nomad Friendly?
Expires
Expires at anytime
Boardwave offers an exciting platform to help professionals achieve personal and professional growth. As Community Programme Manager, you will manage and deliver Boardwave’s key initiatives including the Mentoring Programme and the Breakout Programme. You will drive participation and engagement, manage mentor and mentee matching, coordinate events, and ensure a collaborative learning environment. You will also oversee day-to-day operations, such as reporting, data tracking, query handling, and process improvements.
Role Summary:
- Delivery and management of Boardwave’s key initiatives.
- Oversee the execution of in-person and virtual sessions.
- Act as the primary contact for member queries and manage member services.
- Ensure operational efficiency through data tracking and process refinement.
Role Requirements:
- Prior experience in professional leadership development.
- Understanding of structuring professional development programmes.
- Community management skills and ability to make valuable connections.
- Detail-oriented and organised with the ability to manage multiple projects.
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The benefits of joining Boardwave include hybrid working, competitive salary, holidays, private medical insurance, personal development budget, and potential for growth.
As our Community Programme Manager, you will be responsible for leading and delivering our flagship initiatives to ensure our members achieve significant personal and professional growth. You will work closely with the Boardwave leadership team and our community to ensure members gain maximum value from their engagement.
Key elements of the role
Boardwave Mentoring Programme
● Delivery and day-to-day management of the Boardwave Mentoring Programme, leveraging your L&D knowledge to ensure the process is structured for meaningful outcomes.
● Manage mentor/mentee matching, track progress, and facilitate connections that support personal and professional growth.
● Coordinate and deliver in-person mentoring events, ensuring they provide substantial value and foster a collaborative learning environment.
Boardwave Breakout Programme
● Deliver high-impact Breakout sessions, ensuring engaging, facilitated learning for all participants.
● Oversee seamless execution of virtual and in-person sessions, partnering with moderators to scale the programme effectively.
● Manage the full cohort lifecycle, from launch campaigns and application reviews to participant selection and onboarding.
● Collect feedback and track outcomes to drive continuous improvement and ensure the programme remains a premier executive development tool.
● Recruit expert contributors to enrich discussions and deliver valuable insights for members.
Community Support & Concierge
● Act as the primary point of contact for member queries, providing timely and helpful support.
● Manage the member concierge service, handling requests ranging from introductions to tailored recommendations.
● Proactively identify ways to enhance community value and member satisfaction, based on an understanding of the learning and development needs of senior leaders
Operational Excellence
● Proactively identify ways to enhance community value and member satisfaction, based on an understanding of the learning and development needs of senior leaders
● Maintain clear reporting and data tracking on program participation, feedback, and outcomes to measure impact and inform future development.
● Collaborate with the wider team to refine processes, share insights, and continually improve services for our members.
● Contribute ideas and support for other community initiatives as needed.
The experience that excites us
We’re looking for someone who is:
Experienced in leadership development:
You bring prior experience in delivering,
coordinating, and managing programs that support professional growth and leadership skills.
L&D-minded: You have a strong understanding of how to structure and manage a
professional development program to achieve impactful results.
Impact-focused: You take pride in creating positive change and measuring the impact of your work through feedback and outcomes.
Community-minded: You enjoy helping others and are skilled at making valuable connections within a professional community.
Organised and detail-oriented: You can juggle multiple projects and logistics while
maintaining a focus on the quality and impact of the programs.
WHAT WE CAN OFFER YOU
Boardwave presents an incredible career opportunity. We have great momentum, have an active and engaged Member base to build on, and you would be joining Boardwave at an early stage and this presents opportunities to develop and grow your career with us as the company expands. Plus you get to work with the amazing leaders of the software industry.
Among a host of other things, we offer:
Hybrid working
Competitive salary
25 days’ holiday + Bank Holidays (allocated pro rata for part-time employees)
3 days required but open to working days/times
Birthday day off
Private medical insurance
Personal development budget
A mentor from within the network to support you on your personal career journey
A team-orientated and meritocratic culture, and plenty of growth potential.
