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Lead the Exciting Consumer Insights Function at a Rapidly Growing Digital Health Company, Numan
Overview
Salary
No salary declared 😔
Location
London, UK - Hybrid
Expires
Expires at anytime
About Numan
Founded in 2018, Numan is an ambitious digital health company with over 300 team members worldwide. Our mission to empower individuals' health is brought to life through a comprehensive platform that merges diagnostics, medication, supplements, digital programs, and doctor consultations. Backed by top-tier investors, we are making a significant difference in the UK's patient care scene.
Role Summary
- Lead the Consumer Insights function to decode human factors influencing brand, marketing, and product development.
- Report to the Head of Product Marketing & GTM, actively collaborating with various teams.
- Responsibilities include building customer segmentation, designing research programs, tracking brand health, and monitoring market trends.
- Manage research tools, external partners, and budgets for optimal efficiency of the insights function.
Role Requirements
- Extensive experience in consumer or market research, preferably in FMCG, tech, or health sectors.
- Robust understanding of qualitative and quantitative research methodologies.
- Capability to translate insights into actionable strategies.
- Familiarity with research platforms like YouGov, Attest, or Brandwatch, and expertise in SQL is beneficial.
- Strong communication and storytelling skills for effective results presentation.
Benefits at Numan
- Share options, health insurance, and generous pension scheme.
- 25+ days holiday, enhanced maternity and parental leave, nursery benefits.
- Flexible working options, personal training budget, Wellhub membership, cycle to work scheme.
- Season ticket loans, product discounts, paid volunteering days, and extra time off for long-term employees.
Diversity at Numan
We are deeply committed to fostering a diverse and inclusive environment, valuing unique perspectives and experiences. We believe embracing diversity fuels innovation and creativity, helping us shape an inclusive future.
About Numan Founded in 2018, Numan has grown to a team of over 300 people globally, united by the mission to empower individuals to take control of their health. We have developed a comprehensive platform that integrates diagnostics, medication, supplements, digital programs, and doctor consultations to maximize life quality. Our efforts are supported by top-tier investors, making a significant impact on patient care in the UK.
The role We are seeking a Senior Researcher, Consumer Insights to lead the newly established consumer insights function at Numan. This role is pivotal in understanding the human factors that drive insights across brand, marketing, and product development. You will report to the Head of Product Marketing & GTM and collaborate with various teams to deeply understand customer behaviors and motivations. Your responsibilities will include building customer segmentation, designing and executing research programs, tracking brand and category health, and monitoring market trends. You will also manage research tools, external partners, and budgets to ensure the effectiveness of the insights function.
Job requirements The ideal candidate will have extensive experience in consumer or market research, preferably in fast-moving consumer goods, technology, or health sectors. You should have a robust understanding of both qualitative and quantitative research methodologies and be skilled in translating insights into actionable strategies. Familiarity with research platforms like YouGov, Attest, or Brandwatch is essential, and knowledge of SQL is an advantage. Strong communication and storytelling skills are crucial for conveying findings effectively.
Benefits Numan offers a range of benefits including share options, 25 days of holiday (increasing with tenure), health insurance, enhanced maternity and parental leave, nursery benefits, an employee assistance program, a generous pension scheme, flexible working options, personal training budgets, a Wellhub membership, a cycle to work scheme, season ticket loans, product discounts, paid volunteering days, and additional time off for long-term employees.
Diversity at Numan We are committed to creating a diverse and inclusive environment, valuing the unique perspectives and experiences of our team members. We believe that embracing diversity drives innovation and creativity, helping us to achieve a more inclusive future.
