People & Culture Manager

A respected, pivotal role within Grasmere Gingerbread® - the world-famous, historic and iconic 171-year-old company situated in the heart of the magnificent UNESCO Lake District National Park. In embracing the business’s core values of passion, trust, integrity, authenticity, excellence and respect, the People & Culture Manager must be personable and approachable in identifying, managing and delivering all human resource and personnel requirements. The role requires an effective awareness of all sectors of Grasmere Gingerbread® for inducting and supporting new members of staff.

Days & Hours of Work: 4 days a week with flexibility to enable personal contact with all staff members who work a standard weekly shift pattern. 9am – 5.30pm (1 hour for lunch). Half days (flexible), or school hours.

Place of Work: This is an on-site position within the Administration Office in Grasmere.

Salary: £18 - £20 an hour dependent on experience and/or level of CIPD. Ultimately responsible to: The Directors.

Reporting directly to: Operations Manager.

Internal Liaison: All members of staff.

External Liaison: The company employment solicitor, supplier and providers.

Main Tasks of the job:

• Initiate excellent recruitment campaigns, create passionate adverts (all formats, mediums), respectfully communicate with applicants (written, verbal), liaise with managers to arrange interviews, and close applications;

• Implement strategic HR objectives for the business to gain employer accreditation;

• Staff inductions following company procedures;

• Programme and administer staff reviews;

• Process and administer attendance, staff holidays, annual leave, sick leave;

• Monitor staff welfare;

• Facilitate legal health and safety regulations;

• Process formal employment terms and conditions;

• Staff uniforms;

• Staff training; co-ordinate in-house training internally and with external providers;

• Maintain personnel files;

• Co-ordinate staff meeting and take minutes;

• Administer staff development programmes;

• Publish staff communications;

• Staff events.

Skills required:

• Chartered Institute of Personnel and Development (HR) Level 5 and/or relevant experience;

• Outstanding communication skills (verbal, written);

• Fully competent in IT skills, administration procedures;

• Highly organised, self-motivated with excellent time management skills.

To note:

• Special confidentiality agreement.

Our provision: The role offers the opportunity to work in the UNESCO Lake District National Park and as part of a friendly 3 rd generation family business which prides itself on its social responsibility and commitment to the charitable sector.

We also offer (points 2, 3, after 3 months probationary period. Point 5, 6 after a year’s service):

1. If not a resident in Grasmere, free car parking;

2. Health policy with the option to add family members with a cash back scheme;

3. ‘My Cumbria Card’ offering discounts for regional attractions and facilities;

4. Staff discount;

5. A day’s pay on your birthday;

6. £50 worth of goodies of your choice;

7. Payment for out of work courses that benefit the role;

8. Free refreshments and as much Grasmere Gingerbread® as you can eat.

Please NOTE: • Applications will ONLY be accepted on a company application form and hard copies may be submitted by hand, through the shop, by post, or emailed to the address below; • You may support your application with a covering letter. However, applications will NOT be considered with a CV/part CV attached;