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Join Braze's dynamic team as a Senior Engineer on the AI Customer Interface—a great opportunity to work on AI-powered solutions for customer engagement
Overview
Salary
No salary declared 😔
Location
Remote - British Columbia
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Braze is a leading customer engagement platform, known for its unique culture, continuous growth and commitment to equity and opportunity. The company’s goal is to deliver top-notch customer experiences that create value for both consumers and businesses. As a Senior Engineer on the AI Customer Interface team, you will have a crucial role in designing our AI decisioning solution.
Role responsibilities:
- You'll be vital in supporting our self-serve AI Decisioning product in Vue.js and TypeScript.
- Rebuilding the existing Vue.js application in React and integrating it with other customer engagement platform APIs.
- Developing new interfaces and experiences to enhance AI decisioning performance.
Required skills include:
- 3+ years of relevant experience and proficiency in in modern frontend languages and frameworks.
- You should be capable of backend development and integration of frontend applications with server-side APIs.
- A user-centric attitude with an emphasis on UX and clean, maintainable code.
It would be an advantage if you have experience with Ruby on Rails and/or Node.js, or exposure to machine learning and data-intensive applications.
As a member of the Braze family, you will enjoy competitive compensation, flexible time off, complete benefits plans, professional development support, and an engaging in-office experience among other perks. Join us for an opportunity to work in a supportive, transparent and fun culture that is recognized as a Great Place to Work.
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As a Senior Engineer on Braze’s AI Customer Interface team, you will play a pivotal role in shaping the future of our AI decisioning solutions. You will work on high-impact initiatives and collaborate with cross-functional teams to drive innovation and excellence in our product offerings.
Your responsibilities will include:
- Supporting Braze’s self-serve AI Decisioning product built in Vue.js and TypeScript
- Rebuilding the Vue.js application in React, and integrating it with other customer engagement platform APIs
- Building new interfaces that provide insights into the performance and behavior of AI decisioning agents
- Building new experiences that allow users to customize their own AI Decisioning-powered marketing campaigns
WHO YOU ARE
- Have 3+ years of relevant experience
- Are skilled at working in modern frontend languages and frameworks (TypeScript, React, Vue, Angular, etc)
- Comfortable contributing to backend development and integrating frontend applications with server-side APIs
- Have significant experience with frontend testing frameworks (e.g., Cypress, Playwright)
- Have a user-centric attitude and care deeply about UX
- Pride yourself on writing elegant, maintainable code
- Are comfortable working in a large frontend codebase with many stakeholders
- Strongly preferred:
- Experience developing user experiences for machine learning and data-intensive applications
- Experience with Ruby on Rails and/or Node.js
- Familiarity with reinforcement learning concepts and applications
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
