Comms, Data & Evaluation Coordinator

As Comms, Data & Evaluation Coordinator at Shoreditch Trust, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance and reporting systems. 

The role is a key part of the wider Core Team. 

The role is ideally suited to individuals with an interest in the core running of a charitable organisation. 

Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector. 

The workplan will focus on three principal areas: 

1. Communications 

2. Data Management and Reporting 

3. Programme Administration 

Communications 

• Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year; 
• Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms; 
• Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery; 
• Day to day social media, liaising with Programme leads for engaging content; 
• Monitor and ensure the website content is updated as needed; 
• Prepare Board report on Comms; 
• Be main contact for and oversee workstream with our Graphic Designer; 
• Write PR materials as needed; 
• Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar 

Data Management and Reporting 

• Coordinating reporting deadlines and ensuring they are met by staff; 
• All reports to be saved into report folder and SLT notified to sign off; 
• Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support; 
• Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports. 

Programme Administration 

• Maintain and update contracts and grants master spreadsheet; 
• Preparing paperwork for new contracts and grants agreements; 
• Prepare and issue contract invoices using Xero accounting system; 
• Monitor payment schedule using Xero and update SLT; 
• Coordinate with accountants when contract invoicing is linked to monthly payroll; 
• Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding; 
• Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc; 
• Supporting SLT with preparation and submission of bid applications 

Job Requirements 

Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts.

Person Specification  

Educational achievements, Qualifications, Training and Knowledge:  

Essential 

• Degree or equivalent qualification 

Experience:  

Essential 

• Work experience as an Administrative Officer, Administrator, or similar role 
• Familiarity with office management procedures and principles 
• Experience using social media platforms and website CMS 
• Experience of using Microsoft products including Word, Excel, and Outlook 

Desirable 

• Experience using e-marketing software e.g., Mailchimp 
• Experience using data management and evaluation software 
• Experience of processing financial claims/transactions 
• Supporting managers to meet deadlines 

Job related aptitude and skills:  

• Ability to communicate effectively by telephone, in writing, by e-mail and in person 
• Strong organisational and communications skills 
• Methodical and organised approach to tasks, with an eye for detail 
• Ability to work calmly under pressure prioritising competing demands effectively 
• Initiative, flexibility, and ability to handle change 
• Ability to produce accurate summaries of meetings, events, and conversations 
• Ability to attend work regularly and on time 
• Good problem-solving skills 
• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time 

Personal qualities:  

• Commitment to continuous personal development 
• Ability to work alone, as well as working co-operatively as a team member 
• Willingness to learn about new initiatives 

Shoreditch Trust Values 

Our Values guide everything we do with clients, colleagues, partners & commissioners: 

Equality: we believe that everyone has the right to lead healthy and fulfilling lives. We support people to recognise opportunities and overcome obstacles to realise their potential. 

Connection: bringing people together is at the heart of what we do, forging strong and trusting relationships to enrich our work and the lives of our clients. 

Compassion: we believe everyone should be treated with kindness and respect and recognise that honest and challenging conversations can be as important as encouragement. 

Independence: we promote independence, enabling people to make informed decisions and take ownership of their own development. 

Flexibility: we strive to respond flexibly and intelligently to people’s needs, understanding that there is no ‘one-size-fits-all’ when it comes to real lives. 

Anti-Racism 

At Shoreditch Trust we realise that systemic racism is an issue that affects us all; we recognise the many ways that racism undermines the health and opportunities of people who are affected; we respond in every way we can to repair the harms that racism causes; and we resist any policies or ways of behaving on our part that may be racist. 

Equal Opportunities 

Shoreditch Trust is committed to encouraging diversity and eliminating discrimination in both its role as an employer and as a provider of services.  Through its aims as a charity, Shoreditch Trust recognises that the communities we work with have endured long-term deprivation and under investment.  It also recognises the incredible potential of those communities and individuals.  We are committed to challenging and changing this situation and to contributing to the creation of a fair, equitable and accessible society. 

Shoreditch Trust is committed to creating a diverse and inclusive organisation - a place where we all can be ourselves and reach our full potential at work. We offer a range of staff support programmes including extensive training opportunities and wellbeing policy and initiatives. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.