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Join the engaging journey of expanding minds with The Learning Adventure as a Client Experience Executive in our Sports Department.
Overview
Salary
No salary declared 😔
Location
Lisbon, Portugal or UK - Hybrid
Expires
Expires at anytime
Organisation Summary
The Learning Adventure is a key player within the Transforma Travel Group, delivering customised educational trips globally. We’re on a mission to stimulate minds by turning travel experiences into a transformative educational endeavour, providing distinctive, stimulating activities to inspire students.
Role Summary
- Seamlessly assist teachers and educational institutions from the point of booking till post-trip support.
- Prepare school groups for sports-centric global travel, collaborating with Operations and Sales teams.
- Handle customer inquiries, organise travel documents, and energize clients about their upcoming trips.
Role Requirements
- Outstanding communication and organisational abilities.
- A robust background in customer service, preferably in the travel or education industry.
- A strong, inherent interest in sports.
- Experience with CRM systems and virtual communication platforms is a must.
Application Process Details
- Aspiring candidates are invited to submit their resume and cover letter to lucy.west@transformatravelgroup.com.
We believe in diversity and provide equal opportunities for everyone.
The Learning Adventure is a leading educational tour provider, part of the Transforma Travel Group, which focuses on delivering bespoke educational trips worldwide. Our mission is to expand minds through transformative travel experiences, offering unique and engaging activities to inspire students.
The Role: As a Client Experience Executive in our Sports Department, you will ensure a seamless experience for teachers and educational institutions from booking to post-trip. You will prepare school groups for global sports-related travel, working closely with Operations and Sales teams. Your responsibilities will include managing customer inquiries, preparing travel documents, and ensuring clients are well-informed and excited about their trips.
Job Requirements: We seek a candidate with excellent communication and organizational skills, a strong customer service background, preferably in travel or education, and a passion for sports. Familiarity with CRM systems and virtual communication platforms is essential.
Benefits: We offer support for professional growth, opportunities for career advancement, and a chance to be part of a fun, passionate team. Our culture emphasizes investment in our staff's success and internal recruitment for growing our company.
Application Details: Interested candidates should submit a resume and cover letter to [email removed - click apply for more details]. We value diversity and are an equal opportunity employer.
