Inventory & Supply Planner

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain!  We skip the auction and wholesale, to shorten the journey for our flowers.  And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.

We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times).  Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte.  Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.

🛠️ Operations Team @ Bloom & Wild Group

The Operations team at bloomon and Bloom & Wild is split into two sub-teams, although in practice there is a close collaboration between all these sub-teams on a daily basis:

1. Production and supply chain - centralized around our two main warehouses near Amsterdam and Birmingham the teams run our sourcing, supply chain, production and fulfilment operation. They cover the full range of products we process in our own warehouses: flowers, plants, gifts, food & drinks, packaging material and much more. They optimise for customer satisfaction, On Time-In Full fulfilment, quality and associated COGS. 

2. Fulfilment and Customer Operations - managing our partially outsourced sourcing, production and fulfilment in the UK, optimising our delivery organisation in all countries we are active in and servicing our customers with the Customer Delight team. The team works closely with our partners to achieve operational excellence and optimise for quality and customer satisfaction, delivery performance, capacity and associated COGS.

As part of the ‘Production and Supply chain’ domain, the Central operations planning team is the oil in the machine of our full end-to-end supply chain. In order to ensure an optimal production and fulfilment process in our warehouses, your team is in the middle between the forecasting team, the sourcing teams, the commercial country teams, logistics and the warehouse teams. By understanding the different and opposing needs of all teams, you navigate to optimise for maximum availability of our products to sell, and minimise wastage on our fresh products. By means of your coordination we unlock and utilise the maximum flexibility in our supply chain, in the most efficient way.

You will work alongside our Lead supply planner, who is responsible for our peak planning as well as overseeing our team’s operational coordination, and our planning manager, who currently looks after our flower and plants planning. The role you are applying for is a new role to cater for our growing range of our non-horticulatural products, such as non-flower gifts but also vases and pots, where you’ll be responsible for the end to end planning and digital inventory management.

To excel in this role you need a strong analytical mindset, great Excel and AI automation skills, and to pride yourself in being a meticulous executor and a rockstar in prioritisation. If this sounds like you, keep on reading!

⚙️ What you'll be doing:

Be central point of contact regarding our non-horticultural supply planning for all operational, supply chain, and commercial teams and satisfy all opposing interests in the best way possible

Converting our daily, weekly, and monthly commercial demand forecast into our supply and production planning systems

Live gatekeeping of stock levels of all our products, across all countries, brands and all delivery days, ensuring that where possible we are never sold out but also do not incur significant wastage - in close cooperation with our commercial, procurement and warehouse teams 

Operationally keep systems up to date (eg. upload stock availability, keep range plan updated in order tooling, solve availability issues due to product settings in our backend)

Master the complex dynamic of our expanding SKU mix with varying limited freshness shelf life (home & living, fresh food, drinks) 

Solve out of stock situations (eg. upgrade individual customer orders / trigger resends / align with Customer Delight on customer communication)

Key stakeholder and user of our stock management tool and various dynamic sheets used for supply chain cooperation

Optimization and continued automation of the related sheets and processes that you own, and close collaboration with product and tech to optimize the pieces they own

Ensure accurate stock management and reflection in our system landscape in close collaboration with our warehouses, investigate stock discrepancies and solve root causes

Support the planning and execution of supply chain and warehouse operations set up in detail around bank holidays and our yearly peak sales (Valentines, Easter, Mothers Day, Christmas)

Support the Lead supply planner generally, and provide holiday cover when required. 

✅ You’ll love this role if you…

Degree in business or related field

2-5 years experience in a supply chain environment and working with inventory or supply/demand planning

Highly advanced analytical skills with an ability make data-driven decisions

Advanced MS Excel/Google sheets knowledge and experience (pivot tables, vlookups, index match, query, importrange etc)

You enjoy a structured week, with recurring, yet challenging tasks

You perform well under pressure, and are good at prioritizing

It’s a plus if you’re confident and comfortable user of AI for analyses and automation

You have an eye for detail, making sure you’re 100% correct

You have a problem solving mindset, and enjoy unravelling complex challenges 

Great communication skills and experience in stakeholder management

Experience in working with ERP/WMS systems is a plus 

You are fluent in English

You’re willing and able to travel to our warehouses at least once a week 

Based in the Netherlands or UK, within travel distance to our Amstelveen (Meerlandenweg 40) or Nuneaton (Gresham Road) warehouse. 

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

🏡 Belonging at Bloom & Wild Group

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers.  We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.

🧭 Our ways of working

We do things a little bit differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:

Lead change for good: we have the guts to try new things and step up to do what matters most

Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas 

Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference

Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other

We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances.  

🌟 (Some of) The good stuff

To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 

🌻 Work that works for you 

- Flexible working (core hours from 10-4pm)

- Work Abroad for up to 30 days each year 

- Share in our success with a choice to take equity options from day 1

- 1 day per year to volunteer on a project that’s close to your heart

- We’ll support your commute to our office and site locations.  Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement

- Phone allowance

🌴 Time off

- 24 vacation days and an option to buy an extra 5 each year

- Happiness days (1 extra day each quarter for your personal ‘me time’)

- 1 celebration day per year, to celebrate a holiday that’s important to you

- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar

🌱 Health and wellbeing

- Mental health support through Open Up, including access to online therapy sessions

- Allies and champions groups

- Mental Health First Aiders and awareness training for our managers 

- In person and virtual yoga every week

- Our office kitchen is stocked with healthy drinks and snacks to keep you going

- Workplace pension contributions

-ClassPass membership: monthly credits to spend on fitness classes, yoga and much more! 

🌳 Growth & Development

- A flexible training framework for every stage of your career development through our Bloom & Learn programme

- Internal & external  Speaker Sessions on a variety of different inspirational topics. 

💐 Moments that matter

- We love having lunch together!  We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,

- A BBQ-worthy rooftop terrace (Amsterdam HQ)

- Social & wellbeing monthly calendar

- We love to celebrate birthdays, anniversaries and other important milestones!

- Summer and End of Year events, team lunches and post-peak celebrations

- Irresistible discounts on our products, blooms & subscriptions!

🫱‍🫲 Getting hired

We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you.

If your application is successful, you can expect the following interview process:

• A quick 30 minute intro chat with Estelle from the talent team, to run through your experience, motivations and the role in more detail.
• A first interview with Sonja (Head of Operations Planning and Performance)
• A case study assignment followed by an interview to dig a little deeper into your ways of thinking. 

We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) here.