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Head of Wholesale

Origin Coffee

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Posted 3 weeks ago

Expired

Join Origin Coffee to lead and grow our wholesale channel, driving partnerships and commercial performance in a dynamic and sustainable environment.

Overview

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Organisation summary (max 150 words)

Origin Coffee is an independently owned speciality coffee roaster that is bound by one central ethos–to source incredible coffee through a sustainable, triple bottom line approach. With a team of coffee professionals, a world-class coffee programme, six coffee shops, and an ever-evolving product range, Origin sits proudly as one of the longest standing speciality coffee roasters on UK shores.

Role Summary

  • Lead the growth of our wholesale channel, building meaningful partnerships and driving commercial performance.
  • Own strategic wholesale relationships and support the scaling of the wholesale team across the UK and beyond.
  • Foster a culture of accountability, care, and commercial excellence within the team.
  • Collaborate with various departments to deliver a seamless Origin experience for partners.

Role Requirements

  • Proven experience in wholesale account management or business development within specialty coffee or premium F&B.
  • Strong commercial instincts with an understanding of margin and sustainable growth.
  • Confidence in building long-term relationships and influencing at senior levels.
  • Organisational skills with experience using CRM and sales tools.
  • A collaborative leadership style.

About the role

Origin is one of Europe’s leading speciality coffee roasters, partnering with thoughtful, design-led hospitality brands who care deeply about quality and craft. We’re looking for a Head of Wholesale to lead the growth of our wholesale channel - building meaningful partnerships, driving commercial performance, and setting the standard for what great service looks like.

This is a senior, hands-on role with real impact. You’ll own our most strategic wholesale relationships, lead new business, and support a growing team as the channel scales across the UK and beyond.

You'll also lead and support a growing wholesale team, setting clear goals, building structure, and fostering a culture rooted in accountability, care, and commercial excellence. As the channel grows, you'll play a key role in shaping its future.

What You’ll Do

Commercial & Growth

  • Own and grow a portfolio of Origin’s most strategic wholesale partners, with a focus on retention, value creation, and long-term growth

  • Lead new account acquisition, bringing aligned, values-led hospitality brands into the Origin community

  • Build trusted relationships across multi-site and design-forward partners

  • Use CRM, forecasting, and reporting to manage pipeline, track performance, and inform strategic decision‑making

  • Represent Origin at industry events, launches, and trade shows

Leadership & Team Development
  • Lead, coach, and develop a growing wholesale team, setting clear goals, expectations, and performance standards

  • Act as a player‑coach: comfortable leading from the front while building scalable structure and capability

  • Shape team structure, hiring plans, and ways of working as the wholesale channel evolves

  • Foster a culture rooted in accountability, care, and commercial excellence

Cross‑functional Collaboration
  • Work closely with Education, Training, Operations, Technical, Brand, and Marketing to deliver a seamless, end‑to‑end Origin experience for partners

  • Influence internal stakeholders to continuously improve how we show up for our wholesale customers

What You’ll Bring

  • Proven experience in wholesale account management or business development within speciality coffee or premium F&B

  • Strong commercial instincts, with a clear understanding of margin, value, and sustainable growth

  • Confidence building long-term relationships and influencing at senior levels

  • Highly organised, data-aware, and comfortable using CRM and sales tools

  • A collaborative leadership style, balanced with ownership and accountability

What success looks like

In your first 12 months, success will include:

  • Deliver growth across new NPD and develop new channels for Origin wholesale

  • High partner retention and satisfaction

  • Clear wholesale strategy, structure, and rhythm in place

  • A motivated, high-performing team with defined roles and development pathways

  • New multi‑site and strategic partners aligned with the Origin brand

Working at Origin
Time to Rest, Reset, and Live Well
  • 34 days' holiday (inclusive of your birthday & 8 public bank holidays)

  • Enhanced sick pay, personal days, and period leave

  • Two paid volunteering days each year

Pay, Benefits, and Peace of Mind
  • Competitive salary, bonus scheme and share options via our EMI scheme

  • Enhanced family leave

  • 24/7 Employee Assistance Programme and GP service

Learning, Growth, and Craft
  • SCA training and ongoing learning opportunities for everyone

  • Hands-on exposure to speciality coffee, hospitality, and design-led partners

Coffee, Culture, and Community
  • Unlimited coffee at work

  • Discounts on Origin merchandise and partner products

  • B Corp certified and proudly independent

  • A people-first culture built around meaningful, values-led work


Everyone is welcome at Origin

We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.

Why join us?

At Origin, you’ll be part of a dynamic team that values creativity, sustainability, and collaboration. We’re committed to providing an inclusive and inspiring environment where you can grow professionally and make a meaningful impact. And, of course, you’ll have access to some of the best coffee experiences imaginable.

While you are here and before you apply, take a look at us on Instagram.

We may close this advert early if we receive a high volume of suitable applications.

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