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Director, UX

Harry's

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Posted 3 weeks ago

Join Harry's to lead a UX design revolution, enhancing digital presence and crafting seamless, customer-centered experiences.

Overview

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£177200 - £220000

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New York, NY

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Organisation summary Shaving tools and well-rounded skin care for every man: thoughtfully made, honestly priced, with a quality guarantee.

Role Summary

  • Define and execute user experience strategy for digital platforms.
  • Lead the evolution of a scalable design system.
  • Champion accessibility and inclusivity.
  • Align UX initiatives with business objectives.
  • Partner with stakeholders for data-driven decisions.
  • Elevate the digital presence across omni-channel brands.
  • Provide leadership to UX/UI designers.
  • Implement scalable solutions across portfolio.

Role Requirements

  • Strategic leadership and operational expertise in UX/UI.
  • Experience in digital design systems.
  • Ability to drive innovation with user insights.
  • Strong cross-functional collaboration skills.

Harry’s is a men’s grooming brand that offers high quality shave, body, hair, and skin care products at an exceptional value. Launched in 2013, Harry’s redefined the shaving experience and helped pioneer the earliest era of direct to consumer in the process. Since then, the brand has become the #2 shave brand globally and expanded to offer products for every step in its customer’s routine. Harry’s is also on a mission to ensure guys have access to quality mental health care. To date, the brand has helped connect over 2 million men to quality mental health resources. Harry’s is part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, Mando, and Coterie. Driven by a mission to “Create Things People Like More,” the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. The Global Digital Commerce organization at Mammoth Brands is responsible for shaping the vision, growth, and execution of all digital businesses across Harry’s, Flamingo, Mando, and Lume. We design and deliver digital experiences that connect our customers to our products, while building the infrastructure that supports long-term omnichannel success. Our team operates at the intersection of brand, customer, innovation, and technology. DTC is the heartbeat of our business - where we launch, learn, and build communities. Where we drive product innovation and interface directly with our customers, learning from their experiences to continually build and connect the brand. We’re accountable for the overall end-to-end customer experience. From marketing to site experience/checkout, to distribution and customer service, and wrapping all those analytics/insights together to bring lessons back into the overall Brand strategy. Ultimately, the team owns the P&L across multiple direct-to-consumer businesses, ensuring each brand thrives digitally while sharing best practices, platforms, and capabilities across the portfolio. Together, we bring innovation, consistency, and scale to Mammoth Brands’s digital ecosystem—while keeping the customer at the center. The team is seeking a great UX Designer/Architect to define and execute a user experience strategy that drives innovation and delivers seamless, customer-centered experiences across our digital platforms. In this role, you will lead the evolution of a scalable design system, champion accessibility and inclusivity, and align UX initiatives with business objectives. You will partner with cross-functional stakeholders to make data-driven decisions, and leverage user insights to deliver impactful results. By combining creativity, strategic leadership, and operational expertise, you will elevate the digital presence and craft consistent, delightful experiences for our customers. In addition, you will be the people leader and UX/UI thought leader across a talented group of UX/UI designers for multiple omni-channel brands at different stages in their lifecycle. By looking at a systems approach to the family of omni-channel brands, you’ll work closely with the business and engineering to build scalable solutions across the entire portfolio.

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