Degrees Success Manager

The Degrees business at Coursera partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The team works cross-functionally with marketing, enrollment, product, and operations to help partners meet their recruitment and revenue goals. As a Degree Success Manager, you will serve as the primary strategic and operational lead for a portfolio of university partners. You will own the degree component of the partnership, manage day-to-day relationships, oversee program performance, and ensure marketing and recruitment strategies are aligned with the program needs. Working closely with the Degrees marketing and enrollment teams, you’ll develop and deliver partner/program specific strategy briefs based on analysis of recruitment funnel. This role blends relationship management, marketing and recruitment strategy, and operational discipline. The right candidate will bring strong communication skills, data fluency, and a bias for action to help our partners succeed in every recruitment cycle. Key Responsibilities: Serve as the day-to-day point of contact for university partners’ degree programs, ensuring smooth coordination across marketing, enrollment, product, and support. Partner with internal teams to develop program-specific marketing and recruitment strategies and plans aligned to partner goals and Coursera best practices. Monitor and analyze funnel metrics to identify trends, risks, and optimization opportunities. Collaborate with Enrollment to ensure lead quality, timely follow-up, and conversion improvements throughout the funnel. Manage updates to degree program pages, webinar planning, email nurtures, and other promotional tactics in partnership with Degrees Growth Marketing team. Lead quarterly recruitment reviews and degree QBRs by compiling data, insights, and recommendations to inform partner discussions. Track and manage partner requests, escalations, and deliverables, ensuring issues are resolved quickly and communication remains proactive. Build trusted relationships with partner stakeholders through transparency, responsiveness, and a commitment to shared success.