Placement Coach (6 Month FTC)

Department: Internal - Experience

Employment Type: Fixed Term - Full Time

Location: London

Compensation: £35,000 - £40,000 / year

Description

• Connect to our mission - Be excited about our mission at Makers to change lives, and help to create an environment where our team can do their best work and thrive.
• Value Growth - You love learning, are open to new opinions and approaches, and enjoy continuously developing yourself and others.
• Value Joy - You care about others and are able to empathise, communicate effectively, overcome challenges and help create a supportive and joyful place to work.
• Value Trust - You value trust in your working relationships and are able to work in an environment that values transparency, open feedback, clear communication, and challenging the status quo as key foundations.

Key Job Responsibilities

• Guide learners from placement through to timely achievement of their apprenticeship, setting clear objectives, conducting regular progress reviews, and collaborating with colleagues and hiring partners to optimise outcomes.
• Liaise regularly with Client Partners and employers to share updates on learner performance, address concerns, and ensure workplace environments remain safe, supportive, and aligned with programme standards.
• Deliver functional skills training where required, including booking exams, assessing speaking and listening components, and providing feedback that supports learner development.
• Support internal quality processes to ensure assessments meet national occupational standards and the expectations of awarding bodies, ESFA and Ofsted (if applicable). Maintain accurate documentation and an audit trail of communications and learner progress.
• Contribute feedback on curriculum delivery and support wider learning goals such as British Values and Prevent. Track and report on learner engagement with this curriculum. Ensure compliance with safeguarding, diversity, and inclusion policies.
• Manage your diary and caseload efficiently to ensure timely reviews and visits. Maintain a record of Continuous Professional Development (CPD) and stay up to date on relevant policies and practices.

We are looking for someone who has

• Proven experience supporting learners in an education, workplace, apprenticeship, or bootcamp-style environment.
• Strong understanding of apprenticeship standards and/or the requirements of awarding bodies, Ofsted, and the ESFA.
• Confident in setting goals, conducting progress reviews, and maintaining accurate learner records.
• Excellent stakeholder management skills – able to build strong relationships with learners, employers, and internal teams.
• Ability to manage a caseload independently and prioritise effectively to meet deadlines.
• A proactive, structured, and solution-oriented approach to keeping learners on track, particularly in remote or hybrid environments

Our Benefits and Perks

• We have a minimum holiday policy, rather than a maximum. We encourage our team to take at least 30 days a year (excluding UK Bank Holidays), including a Winter and Spring break when we shut down between late December and January, and mid year for a week. The whole company takes a break, so you’ll have peace of mind in knowing that nobody is working, not just you;
• We embrace holistic health at Makers, where mental health matters and is just as important as physical health, which is why we offer unlimited fully paid wellness leave from day 1;
• Private Medical Insurance (after passing probation);
• £500 Learning & Development allowance per annum and paid time off dedicated to your training & learning;
• Join daily meditation sessions run for the staff and students;
• Company pension contributions;
• Enhanced parental pay & leave - up to 20 weeks fully paid maternity leave, up to 8 weeks fully paid paternity & secondary caregiver leave, and up to 20 weeks fully paid adoption leave;
• Access to a Perks at Work account which provides access to a range of shopping and other leisure discounts