Energy Advice Coordinator

Our Power is looking for an Energy Advice Coordinator to deliver our energy and retrofit advice work, supporting Norwich residents to save energy, keep their home comfortable and healthy, and benefit from green technologies like solar and heat pumps. You will be a good listener with a practical, problem-solving approach and a background in helping people. This experience could have been gained in a variety of contexts, for example casework, community work, in-depth customer support or practical repair jobs. You should have a strong interest in energy efficiency or renewable energy and a willingness to learn more about these topics and share your knowledge. Prior experience in a related field would be an advantage, but training will be provided. Key responsibilities include carrying out energy advice home visits in Norwich and the surrounding area, installing simple energy-saving measures, holding energy advice surgeries, delivering presentations on energy efficiency, liaising with the Volunteer Coordinator, and keeping up-to-date records. The role requires some evening and weekend work. Essential person specifications include experience in a public-facing service, interest in renewable energy, ability to perform basic DIY tasks, and familiarity with email and online tools.