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Join SafeBoda and help shape the future of motorcycle taxi services in East Africa.
Overview
Salary
£0
Location
Uganda
Expires
Organisation summary East African motorcycle taxi service, booked via a mobile app
Role Summary
- Responsible for continuous discovery of customer desires, needs, pain points, and business needs
- Collect feedback through organizing focus groups, surveys, and feedback phone calls
- Use product analytics tools to collect insights into customer usage
Role Requirements
- Proactivity in collecting customer feedback
As a Product Management Associate, you will be responsible for the continuous discovery of customer desires, needs, pain points and business needs. We know we can’t count on our customers (or our executives or stakeholders) to tell us what to build. It will be your role to proactively collect this feedback through organizing focus groups, surveys, and feedback phone calls with all the SafeBoda customers - passengers, drivers, business and agents. In addition, you will use the product analytics tools to collect insights into how our customers are using the SafeBoda products.
