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Senior Director, Talent Management & Employee Experience

Coursera

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Posted 1 week ago

Expired

Shape the next chapter of Coursera's organizational story as our Senior Director of Talent Management & Employee Experience.

Overview

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£218800 - £259825

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United States

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Organisation summary (max 150 words)

Coursera works with universities and other organizations to offer online courses, specializations, and degrees in various subjects.

Role Summary

  • Shape the next chapter of organizational story at Coursera.
  • Lead the charge in unifying two legacy cultures into one cohesive entity.
  • Responsible for the entire employee lifecycle using AI-enabled tools.

Role Requirements

  • Enterprise talent strategies with AI integration.
  • Culture unification and engagement strategy.
  • Internal mobility and career pathways development.
  • Workplace experience partnership alignment.
  • Organizational transformation through change management.
  • Leadership and team development.

As the Senior Director of Talent Management & Employee Experience, you will shape the next chapter of our organizational story. Reporting to the Chief Learning Officer/VP of Performance and Growth, you will lead the charge in unifying two legacy cultures into one cohesive, high-performing entity. This is a high-visibility leadership role responsible for the entire employee lifecycle—from performance and internal mobility to engagement and organizational health. You will lead a distributed team of managers and individual contributors, leveraging AI-enabled tools to modernize the employee experience.

Responsibilities:

Talent Strategy & AI Integration: Lead enterprise talent strategies aligned with post-merger priorities, evolving performance management, talent reviews, and succession planning through modern, AI-supported frameworks.

Culture Unification & Engagement: Operationalize cultural behaviors that drive accountability and innovation. Own the employee listening strategy (surveys, action planning, and analytics) to ensure a healthy, connected organizational pulse.

Internal Mobility & Career Pathways: Build transparent growth frameworks and "skills-first" career pathways, partnering with Learning & Development to ensure employees are fluent in emerging capabilities and AI-enabled ways of working.

Workplace Experience Partnership: Collaborate with Workplace Real Estate leadership to align in-office and virtual "hubs," ensuring our physical presence strengthens collaboration and culture.

Organizational Transformation: Act as a lead architect for change management, simplifying People Team workflows through automation while ensuring responsible AI governance.

Leadership & Team Development: Coach and scale a high-performing team of second-line leaders and specialists, fostering a culture of operational excellence and cross-functional partnership.

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