Shape the next chapter of Coursera's organizational story as our Senior Director of Talent Management & Employee Experience.
Overview
£218800 - £259825
United States
Organisation summary (max 150 words)
Coursera works with universities and other organizations to offer online courses, specializations, and degrees in various subjects.
Role Summary
- Shape the next chapter of organizational story at Coursera.
- Lead the charge in unifying two legacy cultures into one cohesive entity.
- Responsible for the entire employee lifecycle using AI-enabled tools.
Role Requirements
- Enterprise talent strategies with AI integration.
- Culture unification and engagement strategy.
- Internal mobility and career pathways development.
- Workplace experience partnership alignment.
- Organizational transformation through change management.
- Leadership and team development.
As the Senior Director of Talent Management & Employee Experience, you will shape the next chapter of our organizational story. Reporting to the Chief Learning Officer/VP of Performance and Growth, you will lead the charge in unifying two legacy cultures into one cohesive, high-performing entity. This is a high-visibility leadership role responsible for the entire employee lifecycle—from performance and internal mobility to engagement and organizational health. You will lead a distributed team of managers and individual contributors, leveraging AI-enabled tools to modernize the employee experience.
Responsibilities:
Talent Strategy & AI Integration: Lead enterprise talent strategies aligned with post-merger priorities, evolving performance management, talent reviews, and succession planning through modern, AI-supported frameworks.
Culture Unification & Engagement: Operationalize cultural behaviors that drive accountability and innovation. Own the employee listening strategy (surveys, action planning, and analytics) to ensure a healthy, connected organizational pulse.
Internal Mobility & Career Pathways: Build transparent growth frameworks and "skills-first" career pathways, partnering with Learning & Development to ensure employees are fluent in emerging capabilities and AI-enabled ways of working.
Workplace Experience Partnership: Collaborate with Workplace Real Estate leadership to align in-office and virtual "hubs," ensuring our physical presence strengthens collaboration and culture.
Organizational Transformation: Act as a lead architect for change management, simplifying People Team workflows through automation while ensuring responsible AI governance.
Leadership & Team Development: Coach and scale a high-performing team of second-line leaders and specialists, fostering a culture of operational excellence and cross-functional partnership.