Account Manager

We’re looking for an ambitious, organised and fearlessly creative Account Manager to join our passionate and collaborative team in Cardiff. We are looking for someone who is passionate about purpose-led work and who wants to make positive social change through inclusive communications, giving a voice to causes and communities, and connecting with audiences to ensure everyone feels represented, valued and empowered. The successful candidate will work with a mixture of big brands and behaviour change clients, such as Admiral, Creative Wales, MyHealthChecked, Popeyes and Welsh Government amongst many others. You’ll run effective and inclusive campaigns and programmes that make a difference. Are you a hands-on team player with big ideas, creativity and enthusiasm? Are you a highly skilled communicator and meticulous project planner? Are you tenaciously results-driven? Do you want to be part of an expanding team with boundless opportunities to grow and progress? The role As an Account Manager at Folk, you’ll be the linchpin of the team responsible for planning, creating and delivering creative campaigns and programmes. You’ll show excellent confidence in writing copy, such as press releases and other content and be at your happiest building relationships, whether with clients or the media. You’ll get weirdly excited about preparing and delivering on a perfectly organised plan and have perfected the ‘gentle nudge’ to clients and colleagues when you need something done on time. You’ll get a buzz when you see your client’s story in the headlines or when you and your team get the results you said you would. You’ll work closely with your colleagues and be prepared to lend a hand when they need it. You’ll be an enthusiastic mentor to junior team members and inspire and support them as they grow. You’ll care about your own professional development, too. Want to explore an area outside of your day-to-day role and skillset? Paid social? Strategy? Budgeting? We’ll teach you! Day-to-day tasks may include: – Ownership of and delivery against client project plans – Copywriting: drafting stories, comments and social posts for our clients’ brands – Developing interesting, challenging and purposeful integrated campaigns and story ideas that bring client’s brand into the conversation and that get results – Building relationships with the media and influencers – Outreach to media and influencers – Work with clients to make recommendations to improve their PR and social performance – Keeping an eagle eye on our industry, competitors and your field never missing a trend in PR or social – Analysing data that educates and engages – Creating campaign content and assets and managing external third parties – Being in tune with the latest news, tracking client coverage, and flagging trends or hot topics to our team – Evaluating results – Mentoring and supporting our account executives to develop key skills