Operations Coordinator (FTC) – Canada

Are you looking for a new challenge and want to join a successful and rapidly growing organisation? Do you have a passion for enabling people to perform at their best? If so, we want to hear from you. About the Behavioural Insights Team (BIT) Behavioural Insights Team (BIT) is a social purpose company. It exists to improve people’s lives and communities. It works in partnership with national, regional and local governments, businesses, foundations and charities, to tackle major policy problems, often through testing and implementing simple yet powerful changes.  It has about 200 staff based in 8 countries across Europe, the Americas and Asia Pacific, and has run more than 1000 projects to date, including over 700 randomised controlled trials in dozens of countries. In addition to its own interventions, it openly shares expertise and helps others build capacity and skills to apply behavioural science for social good. What does an Operations Coordinator at BIT do? We are seeking an Operations Coordinator to join our team in Canada. In this role, you will provide essential support to our teams across the Americas, ensuring smooth day-to-day operations and successful project delivery. If you are excited by the idea of working for a purpose-driven organisation and enjoy working in a dynamic environment, then you’re the person we’re looking for. This role suits someone with 1-2 years of administrative or coordination experience, preferably in a small business or consulting firm. Key responsibilities:  Document preparation and filing Completing client forms with company information Compiling company documents (e.g., Certificates of Insurance) as requested by clients  Facilitating signature and filing of contracts, subcontracts, and other legal documents Reporting Pulling standard reports from BIT’s systems (primarily Deltek Vantagepoint and Power BI)  Conducting basic data entry and analysis  Project support Preparing contracts and subcontracts using BIT’s templates Facilitating project set-up and close out processes in BIT’s systems Facilitating timesheet adjustments Processing supplier invoices  Managing straightforward requests from Advisory team members This is a junior-level role that will receive close supervision and on-the-job training. With time and experience, the Operations Coordinator will be expected to take increased ownership of their work.  What makes a great Operations Coordinator at BIT? Strong accuracy & attention to detail Ability to work in an agile way / respond to competing priorities & shifting demands Self-driven but works as part of a team to achieve common goals and outcomes Strong ability to meet strict deadlines Comfortable working with team members at all levels of the organisation Intermediate skills in Excel and Google suite Who are we and what can we offer you? Positive social impact is at the center of everything we do at BIT. It’s how we make strategic decisions and judge the quality of our projects. Here, you get to apply behavioral science to real world issues and see your work improve lives. We have helped Tuberculosis patients take their medicine, helped organizations narrow their gender pay gap, and more. Other perks we can offer you: Amazing colleagues who are kind, intelligent, and fun to be around An IT set up that allows for easy remote working options Supportive culture that values work/life balance  We offer: Comprehensive health, dental, and vision coverage 20 vacation days (FTE) Office-wide holiday week off in December 7 sick days (FTE) 9 public holidays per year (FTE) Life insurance Flexible work arrangements 12 weeks paid parental leave Please note: You will need to have the right to work in Canada to be able to undertake this role. We will ask all applicants short-listed for an interview to provide evidence of their right to work during the recruitment process.  If you do not have the right to work for BIT but are the most suitable person for the role we will explore with you whether sponsorship may be an option. However, this may not be possible for all roles. Some of the personal data you provide to Applied when you apply for a role with The Behavioural Insights Team will be passed on to The Behavioural Insights Team for the purposes of (a) reviewing your application; (b) inviting you for interview; and/or (c) offering you a job and getting you set up as an employee/contractor. For full details on how BIT collects and uses your personal data please visit our website – https://www.bi.team/bit-global-recruitment-privacy-notice/   If your application is not successful, any personal data provided to us by Applied (including any personal data relating to equal opportunities monitoring as set out above) will be retained by The Behavioural Insights Team for no longer than 6 months after the application deadline has passed (other than in exceptional circumstances where we may need to retain your personal data for longer), at which point your personal data will be securely deleted. We only keep your information for that period in order to allow us to comply with relevant legal obligations.