Join Busuu, a leading EdTech company, and empower people through language learning.
Overview
£0
Madrid - Busuu, Spain
Organisation summary Founded in 2008, Busuu was designed to change the global language learning industry. The company is committed to developing innovative ways of using technology to enhance and transform the way in which people learn languages, through its mobile and online platforms. With over 80 million users and 12 languages to study, busuu’s digital learning platform is globally leading. The company is named after the language of Busuu in Cameroon, spoken by only eight people.
Role Summary
- Act as the operational backbone of the Partnerships function.
- Ensure smooth day-to-day partner management.
- Enable senior team members to focus on commercial growth and strategic initiatives.
- Over time, manage smaller partnership accounts independently.
Role Requirements
- 1+ years of experience in Business Operations, Customer Success, or Account Management.
- Experience in SaaS, digital products, mobile, or telco environments is a plus.
- Strong organisational and stakeholder management skills.
- Analytical mindset with solid Excel / Google Sheets skills.
- Fluent in English and Spanish; Portuguese and/or French is a plus.
Job Description Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. About the Team Busuu’s Partnerships team is one of the fastest-growing areas of the business, playing a key role in the company’s expansion strategy. The team has been nominated Best Team for performance and impact in two of the last three years, reflecting both strong commercial results and cross-functional collaboration. This is an opportunity to join a high-performing team at an exciting stage of scale, work with senior stakeholders and gain exposure to strategic discussion early in your journey, and at the same time, the team structure offers significant flexibility and room for growth. What does a Partnership Executive do at Busuu? This role combines Partner Success, Operations, and junior account management, acting as the operational backbone of the Partnerships function. You will ensure smooth day-to-day partner management while enabling senior team members to focus on commercial growth and strategic initiatives. Over time, you will have the opportunity to manage smaller partnership accounts independently. Key Responsibilities Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and Finance Support onboarding and ongoing execution of partnerships Monitor performance metrics and prepare reports and insights Support marketing campaigns and promotional initiatives Prepare business reviews and presentations for partners Conduct market research and competitive analysis Over time, independently manage smaller partners, driving retention and incremental growth What We Are Looking For At least 1+ years of experience in Business Operations, Customer Success, Account Management, or similar roles. Experience in SaaS, digital products, mobile, or telco environments (VAS) is a plus Strong organisational and stakeholder management skills Analytical mindset with solid Excel / Google Sheets skills Ability to translate operational or technical topics into clear business language Proactive, solution-oriented attitude Fluent in English and Spanish. Portuguese and/or French is a plus What You Can Expect from Us While you are requested to bring a solid foundation of hard and soft skills from day one, we are equally committed to offering clear growth opportunities. In this role, you will progressively expand your expertise in account management, commercial model structuring, and executive-level presentation and negotiation, while developing a clear understanding of business planning, forecasting, monetisation frameworks, and the broader digital landscape. At Busuu we want to ensure that you have access to some great benefits: Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working We offer enhanced maternity and paternity leave (depending on location) Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What happens next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. CV application review - We will review it as quickly as possible Let’s chat - Quick chat with our team about your experience and the role Interview - With the Hiring Manager Case Study - At home case study to show off your skills Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say. Busuu is the world’s largest language-learning community, touching the lives of 120 million learners across the world. At Busuu, we make learning a language easier by combining AI-powered courses, instant feedback from our global community of native speakers, and lessons with qualified teachers. If you love languages, want to work with smart, creative, energetic people and possess the initiative, confidence and good judgement to make independent decisions every day, then you’ll love working with us!