Senior Product Manager

About us: Meet Packhelp. We're are helping nearly 50,000 companies across the World. On the outside, we’re a packaging company, but look a little closer and you’ll see we’re one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors. This role requires a combination of strategic thinking, strong product discovery skills, and exceptional stakeholder management. You will identify high-impact opportunities, shape product direction, and drive execution of scalable solutions across cross-functional teams. If you thrive in complex environments and excel at turning ambiguous problems into impactful product outcomes, we’d love to hear from you

Your duties: Build and shape the product team responsible for Packhelp's customer-facing products. Define and drive product vision and strategy, with a strong focus on scaling self-service customer journeys for SMBs and creating effective pathways to acquire, qualify, and convert mid-market and enterprise leads. Lead product discovery efforts to uncover customer needs, identify high-impact growth opportunities, and validate solutions before investment. Identify and champion strategic “big bet” initiatives by combining customer insights, market trends, and business objectives. Lead a cross-functional team through the full product lifecycle, from discovery and prioritization to delivery and optimization. Align stakeholders around product priorities and communicate product strategy, roadmap, and outcomes across the organization. Act as the voice of internal teams, including Sales, Marketing, Packaging Engineering, DTP, Production, and Logistics, ensuring their needs are reflected in product decisions.

Requirements: 4+ years of Product Management experience, ideally in marketplace, e-commerce, SaaS, internal tools. Proven ability to define and execute product vision and strategy with measurable business impact, including driving growth through self-service journeys and/or B2B funnels (SMB/ enterprise). Strong product discovery skills: identifying customer problems, validating opportunities, and shaping high-impact initiatives. Strong analytical skills, combining qualitative user research and quantitative data to drive decisions. Excellent stakeholder management and communication skills, with experience working with senior leadership. Strong ownership mindset with ability to lead, influence, and mentor across cross-functional teams. Customer-centric approach focused on delivering impactful product outcomes and continuous improvement in complex domains.

Nice to have: Interest in AI-driven products, automation, and modern software development approaches (including AI-assisted development / vibe coding). Benefits: Flexible working hours – here comes work-life balance and possibility to work remote The best possible tools – easy access to the latest technology, our own apps, a Macbook, and industry-standard software Health & Wellness – private healthcare, life insurance, mental health support, and a subsidized MultiSport card Fair compensation – performance-based pay raises and bonuses for employee referrals Career development – internal workshops, training sessions, and learning budget Work from the places you love most – possibility to work remotely from anywhere in the world for up to 90 days a year**** Vacation & time off – 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place More about us: We are experts in the unboxing experience. We create revolutionary technology that supports the growing packaging needs of all business models. Our proprietary software unleashes creativity, speeds up packaging development, and automates mundane tasks. Above all else, we help connect brands with sustainable yet affordable packaging solutions. While Packhelp HQ is based in Poland, our thriving community of product engineers, creatives, marketers, and more work around the globe in countries such as Spain, France, and the Netherlands. In 2021, we revamped the Packhelp office to be an inclusive, supportive, and engaging space, no matter where our awesome employees are based. Come and see for yourself!