Editorial Project Manager

💼 About the Role

This is a unique kind of project management role: every project is someone's book - their life story, or the expertise they've spent a career building - and you're the person who makes sure it actually gets made well.

You'll be juggling complex, creative live projects each at a different stage, with its own client, writer, and production team — some days that means five urgent client conversations before lunch, across five completely different projects. You need genuine editorial judgment too: giving writers feedback that sharpens the work whilst delivering an exceptional publishing experience. At its core, this role safeguards the integrity of the process, not the prose: creating the structure and accountability that allow all contributors to do their best work while keeping the project on track.

👋 About Us

StoryTerrace turns life stories into books using its proprietary software platform, Bookmaker. We are the market leader for ghostwritten memoirs in the UK and the US. Our fast-growing PRO line focuses on thought leadership books for public speakers and C-level executives.

🔥 What you'll do

• Run a portfolio of 60–80 concurrent projects, managing the full timeline across editorial, production, and design phases for both PRO and Classic lines.
• Be the single point of contact between the client, writer, strategist (PRO), development editor (PRO), designer, and internal team.
• Review editorial outputs, assess them against our editorial and production benchmarks, and give writers clear, specific, constructive feedback — without being a hands-on editor yourself.
• Build genuine trust with clients via phone and email, acting as a calm, confident, empathetic guide through what's often an emotional process for them.
• Handle emotionally complex and high-stakes conversations — difficult subject matter, frustrated clients, missed expectations — with emotional intelligence and the same professional steadiness you bring to a deadline.
• Identify, present, and close upgrade opportunities within your portfolio, with real commercial awareness of the value you're managing.
• Troubleshoot production problems as they come up, solve what you can, and escalate what you can't.

😊 About You

• 3–4 years managing multiple concurrent projects and stakeholders in a fast-paced, client-facing environment. Publishing, media, or content backgrounds are welcome — so are strong candidates from other client-facing operational backgrounds. 
• Genuine editorial judgment: you can read a manuscript, identify what's working and what isn't, and translate that into feedback a professional writer can act on. 
• A track record with client relationships, including confidence navigating nuanced or emotionally complex situations in real time, not just over email.
• Commercial awareness — you understand the value of a client relationship and can spot and support upsell opportunities naturally and credibly.
• Comfort with systems, new tools, and AI-enabled workflows.
• Based in and eligible to work in the UK.

Nice to have 

• Background in publishing, media, or book production specifically.
• A degree in English, Creative Writing, Journalism, or a related field.
• Direct experience with ghostwriting, memoir, or thought-leadership publishing.

⛳️ Compensation, Perks & Benefits

• Annual base salary £32,000–£34,000 depending on experience, plus bonus and commission scheme
• Hybrid role with 1 office day per week (Aldgate, London)
• 25 vacation days + 8 bank holidays
• Pension (4% employer + 4% employee)
• Private healthcare
• A genuinely meaningful product with real emotional impact
• A collaborative, mission-driven culture in an international scale-up environment

🤝 Join Us

At StoryTerrace, we're as passionate about our people as we are about our product. We believe in hiring for heart and drive, and we're committed to building a team that reflects a wide range of backgrounds and experiences.