Retail Supervisor

Retail Supervisor

SoHo Flagship, New York City

$24.00/hr

Full-Time, Non-Exempt

THE WHY

At Vivobarefoot, we believe people are strongest when they move naturally. Our mission is to reconnect people with their natural strength, improve human health, and tread lightly on the planet.

The SoHo Flagship is more than a retail store - it is a destination for movement, education and community. As Retail Supervisor you are a key leadership presence on the shop floor, helping deliver exceptional customer experiences while supporting daily operations, team coordination and commercial performance. You’ll serve as a Vivobarefoot ambassador, coaching colleagues, supporting customers on their barefoot journey, and helping bring the mission to life every day.

WHERE YOU’LL PLAY

Deliver the Vivobarefoot Experience

• Deliver warm, authentic customer experiences every day.

• Guide customers through their barefoot journey using strong product knowledge.

• Support fittings, product recommendations and education.

Team Leadership & Shift Ownership

• Act as leader on duty during assigned shifts.

• Support team communication, coaching and execution.

• Reinforce store priorities and customer service expectations.

Community Engagement

• Support in-store events, workshops, walks and run clubs.

• Welcome and engage community members attending store activations.

Sales & Commercial Performance

• Support achievement of sales, conversion, ATV and UPT goals.

• Maintain strong product knowledge and team-first selling behaviours.

Operational Excellence

• Support opening and closing procedures.

• Maintain store standards, cleanliness and organisation.

• Follow cash handling and operational procedures.

Inventory & Product Care

• Receive and process deliveries accurately.

• Support inventory accuracy, replenishment and stockroom organisation.

Visual Merchandising

• Support visual merchandising execution and product presentation.

• Maintain displays aligned with brand standards.

WHAT SUCCESS LOOKS LIKE

• Consistently delivers exceptional customer experiences.

• Contributes to achievement of store sales goals.

• Supports a positive and engaged team culture.

• Maintains operational and merchandising standards.

• Successfully supports community events and activations.

• Demonstrates readiness for future leadership opportunities within Vivobarefoot.

ALL ABOUT YOU

• 1–3 years of retail leadership or supervisory experience.

• Strong customer service and relationship-building skills.

• Excellent communication and interpersonal abilities.

• Ability to lead by example and inspire teammates.

• Strong organisational skills and attention to detail.

• Passion for movement, health, wellbeing, sustainability or outdoor lifestyles.

• Experience in footwear, apparel, lifestyle, wellness or specialty retail preferred.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods.

• Ability to lift and move boxes up to 30 pounds.

• Ability to bend, squat, reach, climb ladders and navigate stairs.

Vivobarefoot believes that diversity is the essence of its ecosystem. We encourage diversity of thought and believe that it enables creativity and innovation to flourish. Our mission is to create a fair and equitable workplace where people thrive and are empowered to become their true selves at work. We believe that feedback and fostering collaboration will allow employees to blaze new trails and enjoy every aspect of the Vivobarefoot community.

Every opportunity for recruiting a new member of the Vivobarefoot community should be an opportunity for us to introduce fresh perspectives, talent, and skills into our community. Therefore, our commitment is to recruit regardless of an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other characteristics protected by federal, state or local laws.

If you require accommodations during the application process, please contact us at [email removed - click apply for more details]. Vivobarefoot will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

We look forward to walking this barefoot journey with you!