Senior Analyst Fundraising Operations

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The External Relations (ER) department is a key team at the International Rescue Committee, responsible for how the world perceives and interacts with this indispensable organization. Its goal is to increase public understanding of the organization and raise the essential funds to improve outcomes for our clients, while growing and protecting our global brand. The hardworking people that make up this department are committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The Purpose of the Role IRC is seeking a fundraising operations professional with experience establishing comprehensive donation processes and ability mapping business requirements with technology set up. This role will help support stakeholder goals and strategy and engage with the CRM team who manages the technical backbone of gift processing. The successful candidate will have proven ability in both monitoring and improving the quality of donor and payment data across multiple platforms. The Fundraising Operations Analyst will serve as a central role to the Global Donations Operations team seeking efficiencies and helping the team focus on strategic projects. Key Working Relationships Position Reports to: Director of Fundraising Operations Position directly supervises: N/A Other key internal and/or external contacts: Key Internal Contacts: Colleagues in IRC global fundraising departments; colleagues working in the areas of digital technology Key External Contacts: Fundraising platform and payment gateway vendors KEY ACCOUNTABILITIES Guide discovery activities for gift processing projects and new donation system set ups Maintain comprehensive business knowledge pertaining to the gift processing performed through the payment platforms and gateways used across the IRC’s global markets and keep up to date documentation Serve as an escalation point for GDO team to help with troubleshooting data inconsistencies produced through data entry, integrations and payment transfers Identifying and helping resolve the root cause of inaccurate data and recommending improvements to processes and adjusting workflows as needed Provide support to data quality projects and required updates to business processes Build out project management system for global GDO team and lead on project coordination as needed Create and maintain Salesforce reports for monitoring of data accuracy, consistency and completeness so data issues can be discovered and shared with technical team for further investigation Developing data quality best practice guidelines to facilitate consistent methodologies across markets and providing user training to support best practice being followed PERSON SPECIFICATION Skills, Knowledge and Qualifications: Bachelor’s degree or equivalent, preferably with a financial, technical, or other relevant degree** Broad knowledge of fundraising databases, data integrity, payment gateway systems and processing workflows** Demonstrated experience with Salesforce and building reporting frameworks and dashboards Strong project coordination and stakeholder management skills** Advanced technical skills including proficiency with Excel and MS Office tools; SQL database experience a plus Strong analytical and problem-solving skills, with an ability to devise creative solutions to complex issues** Organized, highly detail-oriented, and able to work in a fast-paced environment Demonstrated ability to collaborate and create relationships with different teams Excellent written and oral communication and presentation skills Experience: Strong experience in non-profit fundraising, development operations, advancement services, or related field Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK. UK based candidates who state that they have a disability and meet these criteria, will be invited to interview. Standard Responsibilities Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC UK office and External Relations team Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies Standard Job Requirements The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Related standard content: IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients. UK: Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols. Compensation: (Pay Rate: £52,000–£60,000/yr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Candidates must have the right to work in the UK. The application deadline is Monday 3rd August 2026 at 11.59 BST IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK. IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. Recruitment Process The process for this role will be as follows Screening call online First round panel interview online Second round panel interview –– including assessment / test including presentation task If you have any questions or need assistance with the online recruitment process, please contact the IRC UK HR team at [email removed - click apply for more details] PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.