Site Operations Manager (all genders) in Warsaw

THIS IS US Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name Dott and to integrate all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. TIER-Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com THE ROLE AND YOUR IMPACT AT DOTT Full-time, permanent and on-site. Our Warsaw site is where Dott's fleet gets a second life, and where we find the innovative solutions that make our assets more sustainable and our business more profitable. We're looking for a Site Operations Manager to run it end to end. In this role, you will oversee the performance of four distinct activity lines and lead three reporting line managers. Additionally, you will take ownership of the site budget while collaborating closely with external vendors and key central leadership. Hold end-to-end accountability for quality, throughput, people performance, and cost delivery across all lines (repairs, refurbishment and fulfilment) Coach direct reports on continuous-improvement practice and inspire trust among ground teams Own the consolidated operations budget: lead annual budgeting, maintain rolling forecasts, and keep spend within approved targets. Track cost and operational performance weekly and monthly; lead corrective action when variances emerge. Plan repair and refurbishment staffing capacity against current and near-term needs and allocate headcount based on where it creates the most business value. Proactively monitor and resolve operational blockers and risks across all pillars before they escalate. Act as the primary stakeholder interface for central leadership, finance, HR, legal. YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS 7+ years leading warehouse, production, refurbishment, or fulfilment operations, with a track record of measurable results. Hands-on experience managing P&L: budgeting, forecasting, and reconciliation for a large operations site. A leader who inspires trust: hands-on, comfortable on the floor, and proven at managing and earning trust across large ground teams. Strong business acumen, using performance and data to guide resource allocation toward what creates the most value for the business. A genuine builder: proven at designing and launching continuous and new initiatives from scratch, not simply executing someone else's playbook. Fully accountable by default, with strong stakeholder management skills: able to communicate operational, financial, and risk updates clearly to senior leadership. Fluent in English and Polish Nice to Have: Experience in micro-mobility, automotive refurbishment, or a related asset-heavy operations environment. Familiarity with Budget reporting Experience managing temporary staffing agency contracts and flexible workforce models. Experience operating through a recent restructuring or team transition. Bonus point for candidates who could start as soon as early September THIS MAY INSPIRE YOU 💻 Our one-time home office bonus upon your start to create your ideal home office setup 📚 Our annual learning & development budget 🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes ☀️ Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more 🌴 Our sabbatical program 🏳️‍🌈 Our diversity and inclusivity initiatives and programs 🎉 Our public holiday swap, with which you can switch two public holidays to another day 🌍 Our voluntary day off for charity work * benefits may vary depending on country and position We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride! In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process. If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners! We are looking forward to your application! At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.