Shop Manager

Shop Manager  Location: Lochgilphead Salary: £24,969 per annum pro rata Hours: 21 per week (3 days per week) Contract: Permanent   Are you ready to take the lead and make your mark in the heart of Argyll whilst supporting a fabulous cause?   We're searching for an ambitious Shop Manager to take ownership of our Lochgilphead store and help shape its future success. From leading and developing your team to delivering excellent customer experiences and achieving sales targets, you'll play a key role in making the store a place customers love to visit and colleagues are proud to work in.   Why work for the Red Cross?   "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. ” - Nada, Shop Manager     What will a day in the life of a Shop Manager involve? Leading, motivating and developing a team of staff and volunteers to deliver outstanding customer service. Driving shop performance by achieving sales targets and maximising income opportunities. Creating an attractive, well-presented shopping environment that inspires customers and supports our cause. Overseeing all day-to-day shop operations, from front-of-house activity to behind-the-scenes processes. Acting as an ambassador for the British Red Cross, promoting our values and making a positive impact in the local community. To be a successful Shop Manager, what will you need? Previous retail experience in a supervisory or management role, with strong customer service and cash-handling skills. Proven ability to lead, motivate and develop teams, helping people perform at their best. Commercially minded, with the initiative and drive to achieve sales targets and deliver results. Confidence using IT systems and Microsoft Office, with good administrative and organisational skills. Passionate about the British Red Cross and able to promote the shop within the local community, building support for our cause. Ready to change lives? The  closing   date  for applications is 23.59 on  Sunday 16th August 2026. In return for your commitment and expertise, you’ll get: Flexible working:  Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays:  36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme:  Up to 6% contributory pension. Learning & Development:  A range of career & learning opportunities. Discounts:  Blue Light Discount Card, Tickets For Good & employee benefits platform.. Wellbeing Support:  Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work:  Lease a bicycle through the scheme . We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.   Together, we are the world's emergency responders