Head of Product

Who we are: At SafeBoda, we are driving Africa forward by transforming transportation and delivery services to be safe, affordable, and reliable. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation and on-demand services.

Operational in Uganda and Kenya, we are a venture-funded Series B company that is already having a huge impact on millions of people in Africa. Our backers include Google, Unbound, Argor (GoJek’s VC), AllianzX, Yamaha, and Beenext, among others. We have a passionate and highly engaged team of superstars based in East Africa. Together, we aim to revolutionise transport and logistics in Africa’s cities.

Job Summary: The Head of Product leads product development at SafeBoda. You will work with senior management to craft the product roadmap and set product direction. You will lead a team of product managers, ensuring each vertical has a coherent strategy that is aligned with business objectives, and you will ensure that all features are fully scoped and detailed before implementation by the engineering team. You will lead on customer discovery, ensuring that we are collecting feedback in a structured and timely manner. We are looking for an entrepreneurial and passionate person to innovate and execute across a rapidly growing, fast-paced company.

Key Responsibilities: Lead all dimensions of product development for the SafeBoda applications: visioning, long-term road mapping, daily prioritization, feature design, development, and user experience testing. Be the champion of the product – make the tough calls. Support the development team and hold them accountable. Manage and lead a growing team and work with the Head of Engineering and Senior Leadership to steer product development. Oversee product testing and iteration with a strong focus on user-centered design. This means understanding the customers’ needs and being the Voice of the Customer. Communicating with stakeholders on the product, its development, performance, and opportunities. Serve as a customer and business proxy to the engineering team, communicating business vision, strategy, and interests to the product and engineering teams. Metrics and Analytics: Define key performance indicators (KPIs) and use data-driven insights to track and measure the success of the product, making adjustments as needed. Budget Management: Manage the product budget, making sure resources are allocated effectively and efficiently. Competitive Analysis: Keep an eye on competitors and their products, identifying opportunities for differentiation and staying ahead in the market. Risk Management: Identify and mitigate potential risks that could impact the product's success.

Qualifications 8+ years of experience in product management, development, and design, delivering highly successful and innovative products that customers love. Experience crafting and delivering a product roadmap in a fast-paced environment with continually evolving business objectives and implementation constraints. Understand software development, agile development methodologies and how a product team can enable the engineering team to maximize output. Experience collecting, analyzing, and iterating using quantitative and qualitative customer data. You should love chatting with users and attaining insights to build a better product. Exhibit the ability to navigate ambiguity, juggle multiple tasks, think independently, and problem-solve like a boss. Strong undergraduate degree (or higher) with demonstrated strong academic performance

Benefits A supportive team environment with mentorship from SafeBoda leadership Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa Competitive salary Health insurance SafeBoda Wallet credits for transport

Ready for the Challenge? Send an email to [email removed - click apply for more details], attaching your CV. Please use Head of Product as the email subject. Only shortlisted candidates will be contacted.