RevOps Systems Manager

Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society. Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate. We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments. The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence. If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. 
The Role The Data & Revenue Operations (D&R) team enables high performance across our Go-To-Market functions — Sales, Marketing, and Customer Success — as well as Finance. We do this by delivering data, insights, and technical solutions that optimise revenue-generating processes, underpinned by a fully adopted commercial tech stack with Salesforce at its centre.   We are looking for a RevOps Systems Manager to join the D&R team at Board Intelligence. This is a player-coach role suited to someone who combines strong technical capability with the confidence to translate complex business needs into scalable solutions — and the stakeholder management skills to bring others along with them.   You will be the primary owner of our Salesforce environment and the integrations that connect it to the broader commercial tech stack. You will work closely with GTM leaders, operational counterparts, and external partners to ensure our systems are reliable, well-governed, and continuously improving. There is genuine scope for this role to grow, including the opportunity to lead a junior team member as the function expands.   Main Responsibilities    Salesforce Ownership & Development   Own the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds, including custom objects, flows, validation rules, and process automations   Ensure Salesforce remains the reliable system of record for commercial activity — managing data quality, governance, and hygiene across the platform   Stay current with Salesforce releases and emerging functionality, making proactive recommendations for improvement   Integrations & Tech Stack Architecture   Own the integration strategy connecting Salesforce to the wider commercial tech stack — including 6sense, HubSpot, Gong/Gong Engage, Pendo, Planhat, and LinkedIn Sales Navigator   Document and maintain data flows, integration logic, and system interdependencies to ensure a coherent, well-architected stack   Lead procurement and rollout of new tooling, including vendor evaluation, integration planning, and change management   Stakeholder Management & Requirements Translation   Partner with GTM stakeholders — Sales, Marketing, Customer Success, and Finance — to understand business needs and translate them into clear, scalable technical solutions   Act as the bridge between commercial teams and technical execution, ensuring solutions are fit for purpose and well embedded   Manage upwards effectively, communicating progress, risks, and priorities to senior stakeholders including the ELT   Process Design & Documentation   Design and implement scalable workflows, automations, and operating processes across the tech stack   Maintain clear, accessible documentation for all systems, integrations, and processes — enabling adoption and reducing key-person dependency   Identify and address process gaps that affect data quality, reporting accuracy, or team efficiency   GTM Tooling Enablement & Training   Drive adoption of commercial tools across GTM teams through structured onboarding, training materials, and ongoing support   Champion a culture of system hygiene and process adherence across Sales, Marketing, and Customer Success   Support end users in getting maximum value from the tools available to them   What we're looking for Technical Experience   3–5 years of experience in a RevOps, Salesforce Admin, or CRM systems management role   Strong hands-on Salesforce expertise: Sales Cloud is essential; Service Cloud experience is highly desirable   Proven experience integrating Salesforce with third-party tools and managing the data flows between systems   Practical experience with at least two of the following platforms: Gong/Gong Engage, HubSpot, 6sense, Pendo, Planhat, LinkedIn Sales Navigator   Comfortable working with data — identifying quality issues, designing governance frameworks, and building or contributing to reporting   Familiarity with CPQ concepts or tooling is a plus   Stakeholder & Communication Skills   Ability to translate ambiguous business requirements into structured, deliverable technical solutions   Strong written and verbal communication skills — able to present to senior stakeholders clearly and confidently   Collaborative working style with a genuine interest in understanding the commercial context behind requests   Ways of Working   Curious and proactive — you stay ahead of tooling developments and bring ideas to the table   Comfortable operating independently and managing your own priorities across multiple concurrent workstreams   Structured and process-oriented — you document what you build and build what you document   Driven by outcomes, not just activity — you care about whether the systems you manage actually help the business perform better   Nice to haves Experience in a B2B SaaS business, ideally in a scaling environment   Exposure to NetSuite or other finance systems, particularly in the context of Salesforce integration   Salesforce Administrator certification (ADM201 or equivalent)   Experience with Agentforce or Einstein AI products  
Benefits We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme Diversity, equity and inclusion Board Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.   If you need any reasonable adjustments at any stage of the process, please let us know and we will accommodate them.