IT Infrastructure & Network Analyst

The Role The Infrastructure and Network Analyst is part of our Infrastructure team working across all aspects of the multi-site, hybrid V&A Technology Infrastructure. This is an exciting and varied opportunity to work across support and delivery as we transition our estate from virtualised on-prem to cloud hosted infrastructure. Network operations include day to day support of LAN, WAN, Wi-Fi and firewall environments with our external partners, as well as delivery of network changes. Infrastructure activities include monitoring and maintenance of Windows and Linux servers within a VMWare environment, NetApp solutions, general support of Microsoft infrastructure environment including Entra, ADFS, and Azure, monitoring and administration of multiple backup products, and various other solutions such as VPN, SolarWinds, and Citrix. The post holder will have solid networking and infrastructure knowledge, great attention to detail and strong analytical skills. You will need a knowledge of DNS, DHCP and load balancing, network switch management and firewall management. The role will also require knowledge of MPLS network protocols. You will work closely with the Service Desk and Applications Support teams to provide 2nd and 3rd line operational support, and with the Enterprise Architecture, Product, Project and Information Security teams to deliver network and infrastructure changes in line with best practice. The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance. Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives:

To create a world class visitor and learning experience across all V&A sites and collections. Focus and deepen the relevance of our collections to the UK creative and knowledge economy. Expand the V&A's international reach, reputation and impact. To operate with financial and organisational initiative and efficiency. Showcase the best of digital design and deliver an outstanding digital experience. Diversify and increase private and commercial funding sources. The Benefits

Generous pension scheme 29 days plus bank holidays Flexible working​ Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks