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Join Patagonia, an eco-conscious B Corporation, to make a real difference as a Digital Workplace Administrator in our Amsterdam office
Overview
Salary
No salary declared 😔
Location
Amsterdam, Netherlands - Hybrid
Expires
Expires at anytime
Organisation Summary
Patagonia is an esteemed outdoor apparel brand that couples excellent product quality with an unwavering commitment to environmental sustainability. Founded in 1973, we are a registered B Corporation and founding member of 1% for the Planet, contributing over $145 million to environmental causes so far.
Role Summary
- First-line IT support to EMEA employees
- Troubleshooting IT issues
- Managing hardware lifecycle processes
- Collaborating with global teams and partners for digital continuity
- Providing on-site and remote support at our Amsterdam office and retail stores
Role Requirements
- Min. 2 years' experience in IT Helpdesk
- Understanding of user and endpoint management
- Experience with tools like Intune, JAMF, Asset Sonar, Axonius, and Zendesk
- PowerShell, Office 365, SharePoint, and Active Directory skills
- Good organizational, decision-making, and communication skills essential
Application Process Details
- Standardized interview questions
- Practical assignment to showcase your skills
Patagonia is an outdoor apparel company founded in 1973, committed to influencing changes needed to protect our planet. As a registered B Corporation and founding member of 1% for the Planet, Patagonia is internationally recognised for its product quality and environmental activism, contributing over $145 million in grants and in-kind donations to environmental groups.
The role: As a Digital Workplace Administrator, you will provide first-line IT support to all EMEA employees, ensuring they have access to necessary hardware, systems, and tools. This includes troubleshooting issues, managing device lifecycle processes, and collaborating with global teams and external partners to maintain digital continuity. Your main tasks will involve onsite support in our Amsterdam office, retail stores, and remote support for end-users, hardware lifecycle management, incident response, system administration, and policy configuration.
What we're looking for: We seek someone with a minimum of 2 years' experience in IT Helpdesk, preferably in a retail organization. You should have a good understanding of user and endpoint management, PC and Mac support, and be skilled in using tools like Intune, JAMF, Asset Sonar, Axonius, and Zendesk. Experience with PowerShell, Office 365, SharePoint, and Active Directory is also required. Good organizational, decision-making, and communication skills are essential.
Other important details: This is a full-time position based in Amsterdam with a hybrid work model, requiring at least 4 days per week in the office. We strive for unbiased decisions and offer a great experience to all applicants, with standardized interview questions and a practical assignment to showcase your skills. We are committed to being an anti-racist company and encourage applications from underrepresented groups.
