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Join the dynamic team at SportPursuit and drive first-class customer experiences for a community of 10 million sports enthusiasts.
Overview
Salary
£26500
Location
UK - Remote/Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation Summary
SportPursuit, a part of Sportscape Group, brings daily sales of an array of sporting goods to our global community of 10 million sports enthusiasts. Serving our customers with an end-to-end sales process, we strive to offer an impeccable experience.
Role Summary
- Manage and merchandise product sales, events and purchase orders using ERP systems.
- Ensure timely delivery of orders to the warehouse and reconcile POs against deliveries and invoices.
- Handle queries from suppliers, colleagues and the customer service team in a timely manner to uphold a seamless member experience.
Role Requirements
- Prior experience with Microsoft Excel and CMS systems, strong attention to detail and time management skills.
- Ability to multitask, prioritise and work to deadlines. Must be able to think commercially and problem solve effectively.
- Strong verbal and written English communication skills. Interest in the outdoors, retail, sports and experience in operations is beneficial.
Benefit Details
- Dynamics work environment with flexible core working hours (10am-4pm), 25+ holiday days, flexi bank holidays and up to 30 work-from-anywhere days.
- Workplace pension, learning and development budget, staff discounts and social budget incentives.
- Hybrid work model with office perks like free food and discounted gym access.
About SportPursuit (part of the Sportscape Group): We are a group of talented and eager individuals who work hard to deliver the end-to-end sales process, starting with launching a variety of great sales to the website every day to ensure these are delivered on time and in full to our 3rd party warehouse. We strive so we can ensure that our 10 million community of sports enthusiasts have an excellent experience at every touch point.
The role: As a Merchandising and Operations Coordinator, you will be responsible for merchandising products and sale events from stock list to website, ensuring an immaculate member experience. You will manage your portfolio of purchase orders for your sale events, using our ERP systems, and take steps to ensure timely delivery to our warehouse. Additionally, you will reconcile POs against deliveries and invoices and resolve issues raised by our customer service team related to merchandising. You will also reply to queries from suppliers and colleagues in a timely and effective manner.
Job requirements: To be successful in this role, you must have a desire to learn quickly, previous experience with Microsoft Excel and content-management systems, a high attention to detail, the ability to prioritise and work to deadlines, strong time management skills with a natural ability to task-switch and plan ahead, a desire to think commercially and a passion for selling, and the ability to problem solve effectively. Strong written English and verbal communication skills are essential. Interest and/or experience in the outdoor market, previous experience in operations and using ERP systems, a passion for retail, and a passion for sport are nice to have but not essential.
Benefits: We offer a friendly and dynamic working environment with a Core Hours working pattern (10am-4pm). You will get 25 days of holiday a year as standard with the opportunity to purchase an additional 5 days. Our Bank Holidays are flexible as well. You can work anywhere in the world for up to 30 working days a year. We provide a workplace pension, a Learning and Development budget available to all employees, staff discount for access to great quality kit, Lunch & Learn sessions, and socials with a budget that grows every time we hit our targets. A hybrid working model is mostly remote, but office perks include free food and drink, healthy snacks, fresh fruit, and other treats like Chocolate Hobnobs. Additional benefits include access to Raiys - our multi-use wellbeing platform, and discounts through Pluxee and MyGym to keep active wherever you are in the country.
Other: Please note that we currently do not hold a sponsorship license for work in the UK.
