Senior Commercial Executive

Who we are: At SafeBoda, we are driving Africa forward by transforming transportation and delivery services to be safe, affordable, and reliable. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation and on-demand services. Operational in Uganda and Kenya we are a venture-funded Series B company that is already having a huge impact on millions of people in Africa. Our backers include Google, Unbound, Argor (GoJek’s VC), AllianzX, Yamaha, and Beenext, among others. We have a passionate and highly engaged team of superstars based in East Africa. Together, we aim to revolutionise transport and logistics in Africa’s cities.

Job Summary: The Senior Commercial Executive is responsible for establishing SafeBoda as the preferred business mobility and logistics partner in the region by acquiring strategic customers, building strong local partnerships, and growing sustainable revenue in Jinja, Eastern Uganda. Unlike a traditional sales role, this position requires someone who understands how to develop a new market, build long-term business relationships, and identify commercial opportunities that support regional expansion. The ideal candidate is highly connected within the local business community, has a strong track record in B2B sales, and is comfortable engaging business owners, senior executives, and decision-makers.

Key Responsibilities: Business Development Identify and acquire new corporate customers across Eastern Uganda. Build a healthy sales pipeline and consistently convert opportunities into active customers. Represent SafeBoda at networking events, business forums, and industry engagements. Market Development Position SafeBoda as the preferred transport and business logistics partner within the region. Identify new industries and customer segments with high growth potential. Gather market intelligence on competitors, pricing, customer needs, and emerging opportunities. Recommend new products, services, or commercial initiatives based on customer feedback. Relationship Management Build trusted relationships with business owners, HR leaders, finance teams, operations managers, and procurement teams. Manage key accounts to ensure customer satisfaction, retention, and revenue growth. Conduct regular business reviews with strategic customers. Commercial Performance Deliver monthly revenue, activation, and customer acquisition targets. Drive customer activation by ensuring newly onboarded organizations actively use SafeBoda services. Improve customer retention and increase usage within existing accounts. Prepare accurate sales forecasts and pipeline reports. Cross-functional Collaboration Work closely with Operations, Customer Experience, Finance, and Product teams to deliver an exceptional customer experience. Support regional launches of new commercial products and services. Provide insights that influence pricing, service delivery, and operational improvements.

Qualifications  Bachelor's degree in Business Administration, Marketing, Commerce, Economics, or a related field. Minimum of 5 years' experience in B2B sales, business development, account management, or commercial leadership. Experience within banking, telecommunications, logistics, manufacturing, insurance or FMCG is highly desirable. Demonstrated success in acquiring and growing corporate accounts. Experience working with senior decision-makers and business owners.

Key Competencies: Strong commercial acumen. Excellent negotiation and influencing skills. Strategic thinking with the ability to execute. Exceptional relationship-building ability. Self-driven and entrepreneurial mindset. Strong presentation and communication skills. Ability to analyse markets and identify growth opportunities. Excellent stakeholder management. High level of accountability and ownership.

Key Performance Indicators: Monthly recurring revenue growth. Number of new corporate customers acquired. Customer activation rate. Revenue generated from active accounts. Customer retention rate. Pipeline value and conversion rate. Strategic partnerships established. Regional market penetration.

Benefits: A supportive team environment with mentorship from SafeBoda leadership  Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa Competitive salary Free SafeBoda wallet transport credits Paid annual leave

Company Values: Community: Community drives us. We treat every driver, staff member, and customer with respect, knowing that together, we are stronger. Safety: We stand for safety. We protect our drivers and passengers Innovation: We challenge the status quo and create smart, practical solutions that make everyday life simpler and safer Transparency: We are open-minded and candid, openly sharing our opinions without fear of judgment. We actively seek feedback on our product and performance to continuously improve. Integrity: We earn trust by staying true to our values, holding ourselves to the highest standards, and delivering on our promises. Collective Commitment: Everyone is encouraged to disagree while a decision is being made. However, once a decision has been made, everybody must commit to it. “I agree and I commit, I disagree and commit

Ready for the Challenge?  Send an email to [email removed - click apply for more details] , attaching your CV and cover letter. Please use "Senior Commercial Executive” as the email subject. Only shortlisted candidates will be contacted.