Bookshop Manager (Knowle)

The Bookshop Manager role is a crucial position at Oxfam, ensuring the efficient operation of the shop while driving our mission to fight poverty. You will be responsible for overseeing all aspects of the shop's management, from sales targets to volunteer engagement, ensuring that our customers receive first-class service.

Key responsibilities include: - Managing and motivating the team of volunteers and paid staff to deliver excellent customer service. - Maximizing sales and meeting targets, while maintaining the shop’s profitability. - Organizing shop displays that will attract and retain customers. - Ensuring compliance with Oxfam's policies and procedures as well as health and safety regulations. - Building relationships with the community and other stakeholders to promote the shopping experience at Oxfam.

The ideal candidate will possess: - Strong retail and management experience, preferably within a charity shop environment. - Excellent communication and interpersonal skills. - A passion for Oxfam's mission and commitment to making a difference.

What we offer: - A supportive and inclusive work environment. - Opportunities for personal and professional development. - Employee discounts and a benefits package that promotes work-life balance.

To apply, please complete the application form available on our website and submit it by the closing date.