Head of Supported Housing

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Head of Supported Housing 

Salary - Up to £60,000 Per Annum

Based in our Luton office, with travel to surrounding AOP sites, such as Aylesbury, Oxford, and North Northants 

What you will be doing:

• Accountable for the mobilisation, scaling up and continuous improvement of our new Supported Exempt Accommodation services
• Manage and coach remote teams within a defined region to enhance cohesive working and embed a behavioural framework underpinned by THN’s values
• Working alongside the Director of Housing and Support and Chief Commercial Officer to maintain highly trusting and effective (Provider of Choice) commissioner relationships
• Working alongside the Director of Housing and Support to act as subject matter experts for the sector, using that knowledge to identify opportunities and risks for the organisation
• Accountable for the management, oversight, improvement and data compliance of Support Planning and Risk Management

A key element of our strategic growth plan is the introduction of a Supported Exempt Rent based service.

This role will lead the mobilisation, scaling up and continuous improvement of this new service which employs a trauma informed approach and a psychologically informed environment – in support of our defined homelessness prevention pathway.

This is a fast moving, growing department looking for equally enthusiastic people to join us, who are self-motivated to improve outcomes for people experiencing homelessness and multiple disadvantage.     

Who we are looking for:

• Proven experience of working as a manager in a supported housing sector, preferably with people experiencing homelessness and multiple disadvantage
• Proven skill and ability to appropriately manage large complex functions in high pressure environments
• Understanding or experience of delivering Strengths based and Trauma Informed services
• In depth knowledge and awareness of related housing regulations/ law and good practice
• Experience of developing partnership working with support agencies, local authorities and community groups

What you’ll receive:

• Salary - Up to £60,000 Per Annum
• 25 Days of Annual Leave
• Simplyhealth Package
• Blue Light Card
• Cycle to Work Scheme
• Employee Referral Scheme

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of “expertise by experience” and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered.

We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers.