IT Manager

THE BAMFORD COLLECTION IS A GROUP   OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING   AND NURTURING PEOPLE AND PLANET.   SALARY: £50,000 per annum HOURS: Full Time - 40 hours per week, based at Daylesford Farm ABOUT THE ROLE We are looking for an experienced and proactive IT Manager to join Bamford Collection and help drive a seamless technology experience across our hospitality, retail and head office teams. This is a varied and hands-on role at the heart of the business, where you'll work closely with colleagues and partners to ensure our technology services support day-to-day operations and future growth. RESPONSIBILITIES Acting as the key point of contact for our outsourced Managed Service Provider (MSP) , overseeing service delivery , driving high operational standards and ensuring technology solutions remain aligned with business priorities. Alongside managing escalations and resolving complex issues, you will identify opportunities to improve processes, strengthen security and reduce technology risk across the organisation. This is an exciting opportunity for a proactive and hands-on IT professional who enjoys balancing operational excellence with continuous improvement. You will collaborate with stakeholders across the business, supporting change initiatives and helping to deliver technology solutions that enable Bamford Collection's continued growth and success. SKILLS & EXPERTISE Proven experience in an IT management, technical services or senior infrastructure/support role Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery A solid understanding of networking, endpoint management, identity and access management, and cyber security best practices Experience managing third-party suppliers and outsourced service providers A track record of delivering IT improvements and technology change within a business environment Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation Hands-on experience supporting both Windows and Mac environments PERKS AND BENEFITS Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one. Local gym discounts Padel Discount Electric Car Scheme (subject to criteria) Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.