Team Leader - Daylesford Organic

THE BAMFORD COLLECTION IS A GROUP   OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING   AND NURTURING PEOPLE AND PLANET.   ABOUT THE ROLE Daylesford, Pimlico a beautifully curated organic store offering fresh produce delivered daily from our farm in the Cotswolds, alongside a welcoming café serving seasonal dishes and food to go. As a Retail Team Leade r at Daylesford, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day-to-day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands-on leadership, product knowledge and a passion for outstanding service. Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer. SALARY : £13.83 per hour, plus tronc (Weekly Pay) HOURS : Full Time 40 Hours RESPONSIBILITIES Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values. Support the smooth day-to-day running of the store, maintaining high standards across the shop floor. Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers. Assist with staff training, supervision and team development. Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience. Support opening and closing procedures, cash handling and operational compliance. Handle customer queries professionally and contribute to achieving store sales targets. SKILLS YOU WILL BRING Strong leadership and team management skills Excellent customer service and communication abilities Passion for retail, organic produce and sustainable living Ability to work in a fast-paced environment and prioritise tasks effectively Strong organisational skills and attention to detail Positive, proactive and hands-on approach Confidence in handling customer queries and resolving issues professionally Flexible and reliable with the ability to support operational needs PERKS & BENEFITS Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one. Local gym discounts Padel Discount Electric Car Scheme (subject to criteria) Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.