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Head of Helpline and Clinics

Dementia UK

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Posted 21 hours ago

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Overview

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£67000 - £72000

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remote – homebased

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Organisation summary We are the specialist dementia nursing charity that is here for the whole family. Our nurses, known as Admiral Nurses, provide free, life-changing support and advice to anyone affected by dementia.

Role Summary

  • Lead the Helpline and Clinics department in delivering high-quality support services.
  • Ensure services are tailored to the needs of families affected by dementia.
  • Oversee the management of remote teams.
  • Collaborate with other departments to improve service delivery.

Role Requirements

  • Proven experience in managing remote teams.
  • Strong leadership and communication skills.
  • Background in healthcare or support services, preferably with dementia experience.

Department: Mass Participation Location: hybrid – a minimum of two days a week in our Aldgate, London office Hours of Work : 37.5 hours per week Contract : permanent, full time Salary: £28,860 – £30,000 per annum Closing date: Monday 5th October at 11.59pm

Senior Business Analyst Department: Technology and Digital Transformation Location: hybrid – a minimum of one day a week in our Aldgate, London office Hours of Work : 37.5 hours per week Contract : 12-month fixed term, full time Salary: £54,000 – £58,000 per annum Closing date: Thursday 8th October at 11.59pm

Production Coordinator Department: Marketing and Communications Location: hybrid – a minimum of one day a week in our Aldgate, London office Hours of Work : 37.5 hours per week Contract : 12-month fixed term, full time Salary: £34,000 – £36,000 per annum Closing date: Sunday 11th October at 11.59pm

Data Insight Manager Department: Database Services Location: hybrid – a minimum of one day a week in our Aldgate, London office Hours of Work : 37.5 hours per week Contract : permanent, full time Salary: £50,000 – £52,000 per annum Closing date: Monday 12th October at 11.59pm

Senior Public Affairs Officer Department: Policy, Campaigns and Public Affairs Location: hybrid – a minimum of one day a week in our Aldgate, London office Hours of Work : 37.5 hours per week Contract : permanent, full time Salary: £40,000 – £42,000 per annum Closing date: Sunday 18th October at 11.59pm

Business and Governance Manager Department: Governance Location: hybrid – a minimum of two days a week in our Aldgate, London office Hours of Work : 37.5 hours per week Contract : permanent, full time Salary: £52,000 – £54,000 per annum Closing date: Monday 19th October at 11.59pm

Head of Helpline and Clinics Department: Helpline and Clinics Location: remote – homebased Hours of Work : 37.5 hours per week Contract : permanent, full time Salary: £67,000 – £72,000 per annum Closing date: Monday 26th October at 11.59pm

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