Hospitality Operations Consultant

What will you be doing?

As a Founding Volunteer Hospitality Operations Consultant, you will work closely with the leadership team to design the retreat's operational structure before construction and launch.

You will help create the guest journey, accommodation experience, retreat activities, staffing requirements, wellness offerings, cultural experiences, food and beverage operations, maintenance systems, and daily operating procedures.

This role requires a strategic thinker who understands hospitality operations while appreciating the importance of preserving the sacred atmosphere and cultural integrity of an authentic Ifa retreat experience.

The successful candidate will remain involved throughout the development phase and assist in refining systems as the retreat evolves toward full operation.

What are we looking for?

• 3+ Years Experience in hospitality, retreat, resort, eco-lodge, wellness centre, boutique hotel, or tourism operations.
• 3+ Years Experience developing operational manuals, SOPs, and guest service frameworks.
• Understanding of accommodation operations, housekeeping, maintenance, food service, and guest relations.
• Experience creating staffing structures and operational workflows.
• Strong project management and organisational skills.
• Experience in Africa or culturally focused tourism projects is highly desirable.
• Knowledge of Yoruba culture, Ifa tradition, African spirituality, cultural tourism, or heritage preservation is advantageous.

What difference will you make?

• Real-world hosting and interviewing experience
• Opportunity to build a public profile and media presence
• Portfolio-building opportunities across podcasting and storytelling
• Networking and relationship-building opportunities
• Experience working within a growing media and advocacy platform
• Creative freedom and personal growth opportunities
• Leadership and media mentorship
• Opportunity to develop your own audience and storytelling identity
• Potential future paid opportunities and long-term media career pathways
• Direct pathway into a future paid role
• The chance to help build a nationally recognised media and survivor-support platform
• COS opportunities for top performing staff members