Senior Workplace Associate

Udemy is looking for a Senior Workplace Associate to join our Dublin office. This is an in office based role that encompasses front desk responsibilities, vendor management, office engagement and budget management & culture building. You'll be responsible for creating a welcoming, organized, and efficient workspace, ensuring smooth office operations. As part of an expanding global company, this is a fantastic opportunity to manage cross-functional experiences and contribute to a learning-focused organization. This role will report into Corporate Real Estate & Workplace (CREW) and more specifically the Head of the EMEA/APAC region. Our team mission is to enable productivity and connection by providing positive employee experiences through innovative Real Estate & Workplace solutions.

What you’ll be doing Guest Services: Greet visitors and employees, ensuring a smooth check-in process. Oversee daily office operations, ensuring a productive work environment. Manage workplace requests, prioritizing and resolving them in a timely manner. Manage our internal food and beverage program to be in line with established budgets. Maintain relationships with the Landlord and vendors. Health & Safety liaison for the office. Ad-Hoc organize and plan team and company events to drive engagement and foster a positive workplace culture. Manage daily operations across the Dublin, and remote office support for other locations as needed, providing logistical support to employees and visitors. Ensuring well-being of employees by ensuring physical safety and security. Partner with the rest of the global Real Estate & Workplace team on team wide initiatives, projects and processes.

What you’ll have Proven experience in office management, guest services or similar roles Exceptional organizational and time-management skills. Excellent communication skills, both written and verbal. Proficiency in GSuite, Slack and other project management tools. Ability to work independently, manage multiple tasks, are detail oriented and maintain a high level of confidentiality. Familiarity with Irish office management regulations and health/safety standards is advantageous.

About your skills Strong Communication Skills: You excel in articulating complex technical concepts clearly and concisely to both technical and non-technical stakeholders, fostering a collaborative and transparent work environment. Collaboration: You excel in fostering collaboration within cross-functional teams, leveraging diverse perspectives and expertise to achieve common goals and deliver successful outcomes. You are adept at working effectively in remote or distributed teams, leveraging communication tools and collaboration platforms to facilitate seamless communication and collaboration across all levels of the organization, geographies and time zones. Stakeholder Management: You excel in managing stakeholder expectations, fostering positive relationships with clients, users, and other key stakeholders, and effectively communicating project progress and milestones. Cross Functional Partnership: You excel in managing stakeholder expectations, fostering positive relationships with internal teams, users, and other key stakeholders, and effectively communicating technical decisions, project progress and milestones.