Field Officer - Internal Audit

The Field Officer - Internal Audit will play a critical day-to-day role in ensuring that GiveDirectly is able to deliver cash transfers to recipients safely. The Field Officer - Internal Audit will be part of the team that is responsible for preventing, detecting, mitigating and investigating field-based risks for GiveDirectly. The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model. In brief The Field Officer - Internal Audit will be expected to audit the work of the enrolment team, whose core responsibility is surveying households and enrolling them in our programs. Duty Station: Zomba Duties & responsibilities: Recipient engagement (60%): Directly engage with high risk recipients to provide them with the necessary support so that they receive their transfers safely Directly engage with recipients to identify any corrections or improvements in field processes that are needed. Investigate and resolve any recipient cases that have been flagged to the Internal Audit team. Identify and escalate key risks associated with GD’s programs in the community. Risk monitoring (30%): Work with the IA AFM in order to undertake risk monitoring activities within the community Work with the IA AFM to verify the quality of partner data Measure the quality of data received from the field teams against set data quality standards, reporting any cases of inconsistency. Report any cases of fraud and bribery by GD staff and or recipient(s) that are identified through the appropriate escalation channels. Utilise technology in order to flag any abnormalities in operation. Other (10%) Support the IA AFM in onboarding processes of new team members Assist the IA AFM with hosting visitors to the project location Assist with response to “crisis” events (e.g. refusal spikes, government shut-down, coordinated fraud, etc.) Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives Engaging with GiveDirectly recipients in the field, in order to: The Field Officer - Internal Audit will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. For that reason, the suitable candidate for this position will: Possess a degree in a relevant field-relief/humanitarian response, community development, social works, field related compliance/M&E, etc. Possess previous working experience in the field with preference to disadvantaged communities (2 years minimum). Have the ability to audit recipient surveys and associated processes. Possess some Monitoring and Evaluation Experience. Professional proficiency in English and at least one of the most commonly spoken languages in Malawi is required Good computer and mobile device data entry and assessment ability or experience. Possess critical thinking ability and good judgment in resolving operational glitches. Possess high-quality problem solving, work ethic. Good time-management skills Particularly skilled with interpersonal skills high honesty, and integrity. Strong interest in the mission of GiveDirectly and commitment to advancing GD’s distinctive values. Physical fitness and the ability to cope with difficult weather conditions or terrain. Excellent communication skills and the ability to represent the organization effectively to external parties Have the ability to exercise patience and good judgment in resolving recipient problems. Strong alignment with GD values (below) GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.