Head of Product

About the Role

We’re looking for a Head of Product to own and shape the product function at CarbonChain. Working closely with our founders and senior leadership, you’ll set the product strategy and roadmap, decide what we build and why, and build a product team and culture that consistently delivers real value to our customers.

You’ll sit at the heart of the business alongside Customer Success, Sales, Engineering, and our Carbon Advisory Team. Your job is to balance internal insight with knowledge gathered directly from customers and the wider market to work out which customer problems are worth solving and how, combining those inputs with product data and your own discovery, and turn that into a clear, evidence-based roadmap that balances quick wins that unblock customers today against the bigger bets that will set us apart tomorrow.

This role calls for an outstanding product leader who can get to grips with a complex domain quickly. You will need to think deeply about the customer value proposition in a decarbonising world; and the 10 year + view of ESG software in a volatile political horizon. Our customers are some of the world’s largest commodities producers and traders, facing fast-moving regulation and growing pressure for credible emissions reporting. You’ll need to understand their world deeply, anticipate where it’s heading, and make sure CarbonChain is always one step ahead. Much of the value customers get today comes from our expert carbon advisory service combined with product capabilities. You’ll need to think about how product intelligence can scale on the foundations of rapidly advancing AI models.

What You’ll Do

Own the product function end to end, maturing our product capability and establishing a consistent methodology for how we discover, scope, prioritise, and deliver

Work with the founders and senior leadership to define the product vision, strategy, and roadmap, and translate them into clear plans the whole business can rally behind

Partner closely with Customer Success, Sales, Engineering, and the Carbon Team to understand customer problems and assess requests against evidence, building a roadmap that balances rapid releases against longer-term strategic investments

Raise the quality of how we scope and deliver, working with our Carbon Advisory Team’s deep industry expertise so that what we build is methodologically sound, auditable, and genuinely useful

Stay close to the climate tech market, regulatory developments, and our customers’ challenges, working with Sales and Customer Success to evolve our products ahead of upcoming societal sentiment, executive’s priorities and competitive shifts

Set a high bar for evidence-based decision-making, challenging assumptions constructively wherever they come from, whether that’s inside the business or from our largest customers. Be highly truth seeking.

Build a strong product culture: hire, coach, and develop product managers and UX/UI designers into a confident, engaged, high-performing team

Act as the product champion across the business, protecting the mission, communicating priorities and trade-offs clearly while protecting the team’s time and space to do deep, creative work

Converting difficult conversations with customers and complex subject matter into collaborative problem-solving projects in partnership with customers to drive solutions and create tangible commercial value.

Define how we measure product success, tracking adoption, outcomes, and impact well after launch and feeding what we learn back into the roadmap

What We’re Looking For

Extensive experience in product management, including experience in leading product teams or a product function, ideally in a scaling B2B SaaS company

Experience building data-intensive products where data quality, provenance, or auditability matter, in the face of customer demands for simplicity and an improved user interface

The curiosity and rigour to get to depth quickly in a technical, regulated domain, and to hold your own on methodology with our Carbon Advisory Team within your first few months

A track record of defining and delivering product strategy that drove measurable customer adoption and business growth

Experience running user acceptance testing with real customers and embracing customer feedback as an input to tightening product-market-fit

Experience establishing or maturing product processes, from discovery and prioritisation frameworks to roadmapping and release planning

Hands-on discovery practice: you’ve personally run customer research and prototype tests, and know how to de-risk a bet before committing engineering to it

A rigorous, evidence-led approach to decision-making, and the confidence to challenge assumptions at every level

Proven ability to hire, coach, and develop product managers and designers, and to build a healthy product culture

Excellent stakeholder management and communication skills, including handling complex, technical, or contentious topics with senior internal stakeholders and enterprise customers

Strong collaboration skills: you work closely with Engineering to understand technical trade-offs, and with commercial teams to keep the roadmap grounded in real customer needs

Comfortable with ambiguity and changing priorities, and pragmatic about shipping MVPs to learn quickly from real users

Bonus: knowledge of carbon accounting and the wider climate and regulatory or sustainability landscape, such as GHG Protocol, product carbon footprinting, Scope 3, or CBAM

Bonus: familiarity with commodities, manufacturing, or heavy industry supply chains

How We Work

As a hybrid co-located team, we're inspired by our values and anchored in hubs across the UK and US. This role would be located 3d/week in our London LABS Camden office space. You will need the right to work in the UK.

What We Offer

Meaningful impact and accelerated growth.

This is a rare opportunity to work on technology that directly addresses the climate crisis while shaping the future of a fast-growing company. You'll work closely with leadership to define product direction.

You'll tackle diverse challenges, work across the full stack of problems (technical and societal), and own meaningful projects from start to finish. If you want to learn quickly, take on real responsibility, and see the direct results of your work, this is the place to do it.

Competitive salary and benefits:

28 days annual leave

£500 home office setup allowance

£2,000 annual learning allowance

Private healthcare

Company pension incl. salary sacrifice options

Generous parental leave policy

Weekly team lunches in the office

Office gym, and cycle to work scheme

Remote work contribution of £1,000 towards expenses for 1-week abroad Equal Opportunity Employer

CarbonChain is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

If you think your skills and experience match what we're looking for and you'd like to join next Climate Tech adventure, please get in touch.

You can find out more about interviewing at CarbonChain at carbonchain.com/careers/interview-process.

CarbonChain values diversity and inclusion and welcomes applications from candidates with diverse backgrounds. If you think your skills and experience match what we’re looking for and you’d like to join the next Climate Tech industry unicorn, please get in touch!