Director, Market Engagement & Growth

The Director of Market Engagement & Growth is a senior leadership role responsible for building and sustaining the relationships, partnerships, and market presence that drive the organisation's mission and commercial advancement. Leading a multidisciplinary team, you will own engagement across all audiences and user segments – financial institutions, companies, governments, regulators and civil society – with the key goal of empowering decision makers with the information and intelligence developed by Arc and its partners. 

Arc's products, TransitionArc and ResilienceArc, turn climate and nature data into decision-useful intelligence. You will build a growing stream of revenue from financial institutions and other commercial users – demonstrating that this is a market need – whilst also enabling widespread usage of Arc’s work by policymakers, regulators and non-profit organisations.

You will also help shape the next generation of products built on TransitionArc and ResilienceArc’s underlying data, designed to channel investment directly toward companies outperforming their peers on climate goals.

Responsibilities:

• Development and implementation of engagement and growth strategies for each of our key stakeholder groups.
• Developing key relationships to build trust with priority stakeholder groups and directing fit-for-purpose approaches to empower audiences to use Arc’s insights
• Ensuring we have a robust programme of ecosystem mapping, pipeline development, and relationship management for all stakeholder groups. 
• Collaborate with the Communications & Marketing Director to set the strategic marketing direction that supports user acquisition, brand positioning, and stakeholder engagement.
• Lead high-stakes commercial relationships and negotiations, ensuring deal structures are commercially sound, legally robust, and aligned with organisational values and strategy.
• Shape and initiate the overall commercial strategy, approach and supporting systems for market engagement and revenue growth.
• Strategic input into product development initiatives, bringing the outside in to ensure user and market insight – what the market needs and where partners are responding – informs product design. Facilitate collaboration between the engagement leads and product/technical teams to translate engagement learnings into viable product features.
• Co-create new products and initiatives with partners and grantees – understanding their capabilities alongside Arc's, identifying what's possible together, and shaping new offers that meet emerging demand.
• Oversee the Head of Policy to ensure coordinated, credible engagement with government departments, regulators, and public sector bodies.
• Team and people leadership of the Engagement & Growth team, providing clear direction, professional development support, coaching, and performance management. 
• Active participant in the Arc Leadership Team contributing to organization wide strategy setting and implementation, and reporting on engagement pipelines, partnership progress, and market development metrics.
• Representing Arc at high-level meetings, events and engagements to drive resonance, support and collaboration.

What you’ll bring

Experience

• Significant senior leadership experience in a role spanning commercial partnerships, stakeholder engagement, or market development.
• Strong sustainability knowledge, gained through solution-oriented roles in the sector.
• Demonstrated track record of managing high-performing, multidisciplinary teams.
• A strong track record of negotiating and closing complex commercial contracts.
• Experience of building something new that the market needs through partnership.

Desirable

• Experience engaging with financial institutions and the financial services regulatory landscape 
• Experience of government or regulatory engagement
• Experience of working with climate and nature data and frameworks

Skills & Capabilities

• Exceptional relationship-building skills with the ability to operate credibly across corporate, financial, government, and community stakeholders.
• Strategic thinker with the ability to translate high-level goals into structured, executable plans.
• Strong commercial acumen, with experience structuring deals that balance organisational mission and financial sustainability.
• Clear and compelling communicator — written, verbal, and in formal settings.
• Able to hold complexity and manage competing priorities across a broad portfolio.
• Entrepreneurial and innovative, comfortable holding space in the unknown and developing partnerships to shape new products and initiatives.