Beacon Admin & Data Volunteer

What will you be doing?

We’re looking for a reliable and detail-focused volunteer to help us get our Beacon CRM supporter database into good shape. You’ll work with our small staff team to improve the accuracy, consistency and usefulness of our supporter records.

Key tasks include:

• Reviewing existing supporter records in Beacon and identifying duplicates, incomplete entries, inconsistent formatting and out-of-date contact details.
• Merging duplicate records and updating missing information where possible.
• Standardising fields such as names, addresses, email addresses, tags and communication preferences.
• Checking consent and marketing preferences are recorded correctly and consistently.
• Helping to reconcile Beacon records with other lists we may hold, such as mailing lists or event sign-ups.
• Creating a simple data hygiene guide so our team can keep the database clean in future.
• Running basic reports to show what has been cleaned and what still needs attention.

What are we looking for?

We're looking for someone who enjoys working with data and takes pride in keeping information accurate, organised and up to date. This role would suit someone who is methodical, detail-oriented and comfortable working independently.

Essential qualities and skills:

• Excellent attention to detail
• Good organisational and problem-solving skills
• Confidence using databases, spreadsheets and online systems
• Ability to identify patterns, inconsistencies and duplicate records
• A commitment to handling personal information confidentially and responsibly
• Good written communication skills
• Reliability and the ability to work independently

Desirable experience:

• 3+ years experience with data cleansing, record management or administration
• Experience using a CRM or supporter database (particularly Beacon CRM)
• A strong understanding of data protection and GDPR principles
• Previous experience supporting a charity, voluntary organisation or fundraising team

Most importantly, we're looking for someone who is enthusiastic about supporting a small charity and using their skills to help us build stronger relationships with our supporters. While experience with Beacon would be beneficial, we're happy to provide guidance and support for the right volunteer with transferable skills and a willingness to learn.

What difference will you make?

For over 25 years, Scottish Love in Action has supported children and young people in India through projects including ASRITHA Rainbow Home and VOICE4Girls. To continue this work, we rely on the generosity and engagement of supporters across Scotland.

Our Beacon database contains valuable supporter information, but like many small charities, our records need ongoing maintenance. Duplicate records, missing information and inconsistent tagging can make it harder to communicate effectively, steward supporters well and make informed fundraising decisions.

As our Beacon Admin & Data Volunteer, you'll play a key role in strengthening the foundations of our charity. By improving the quality and accuracy of our data, you'll help us:

• Communicate more effectively with supporters
• Reduce duplicate or inaccurate communications
• Save valuable staff time
• Improve fundraising insight and reporting
• Support good data governance and compliance

While this role takes place behind the scenes, its impact will be felt across the organisation. Your work will help us build stronger supporter relationships, improve efficiency and ensure we can focus more of our time and resources on creating brighter futures for children and young people in India.

Anything else...

We'll work with the volunteer to agree priorities and a schedule that suits both their availability and the needs of the organisation. We understand that volunteer commitments can change over time and are happy to discuss a flexible arrangement.