Engagement and Events Officer - Hainault

The Woodland Trust is looking for an Engagement and Events Officer - Hainault. The role will lead on the events and engagement aspects of our visitor offer at Hainault Forest, providing a high-quality experience across the forest, and a targeted and innovative suite of events activity across the year. Ultimately this role will contribute to engaging visitors with the forest in a way that inspires them to take action and connect with our cause. This role combines events delivery, visitor & community engagement and communications activity.

This role is advertised as part-time, 28 hours per week, worked across 4 days on a rota basis. This will include working some weekends and school holidays.

• *The Role:**
• Develop and deliver a vibrant programme of events, engagement and communications activities that inspire diverse audiences to connect with the landscape, wildlife and history of Hainault Forest while supporting Woodland Trust objectives.
• Create engaging content and marketing campaigns across digital and print channels, helping to grow audiences, raise awareness and promote the impact of Hainault Forest's work.
• Provide an exceptional visitor experience by welcoming visitors, sharing knowledge about the site, promoting membership opportunities and supporting retail activities within the visitor centre.
• Build and maintain strong relationships with partner organisations, local communities, suppliers, contractors and stakeholders to support successful project and event delivery.
• Lead, support and coordinate volunteers, fostering an inclusive and rewarding environment while contributing to the day-to-day operation of the visitor centre.
• Maintain and enhance visitor facilities, interpretation and engagement resources, ensuring visitors can discover and connect with the stories of Hainault Forest.
• Monitor, evaluate and continuously improve events and engagement activities, using feedback and insights to maximise impact, share best practice and inform future programmes.
• Safely engage and support children and vulnerable adults through volunteering, outreach, education, social prescribing and community activities.
• This role will be based in the Hainault Forest Visitor Centre. You would be expected to live locally or within a reasonable travelling distance.
• **This is a fixed term contract for 2 Years. **
• *The Candidate:**
• Experience planning, delivering and evaluating engaging events and activities for a variety of audiences, with a focus on creating positive and memorable visitor experiences.
• A strong customer focus, with experience delivering excellent customer service in a visitor-facing, retail, hospitality or community environment.
• Ability to identify, engage and grow diverse audiences, building meaningful connections with local communities and encouraging participation.
• Experience working collaboratively with colleagues, volunteers, partners and external stakeholders to successfully deliver projects and objectives.
• Confidence leading, supporting and motivating volunteers, creating an inclusive and rewarding environment for everyone involved.
• Experience creating promotional materials and engaging content using Canva or similar design software, across a range of digital and print channels.
• Sound organisational and financial management skills, including budgeting, prioritising workloads and understanding health and safety requirements within public-facing environments.
• A passion for people, nature and conservation, with an interest in learning about Hainault Forest and the Woodland Trust, and the ability to meet pre-employment checks, right to work verification and employment history checks.
• The successful candidate will be required to undertake an Enhanced DBS with Child Barred List, as part of our pre-employment screening
• *Benefits and Wellbeing:**

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

• *About Us:**

The Woodland Trust is the UK’s largest woodland conservation charity.

We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

• *Our commitment to Diversity and Inclusion:**

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

• *Application information and advice:**

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.

Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

• *Acceptable Use - Artificial Intelligence (AI):**

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

• *Apply now:**

If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.

Interviews will take place via teams on 11th December. Interview questions will be provided before the interview to help you prepare

For queries about this role, reasonable adjustments, or support with your application, please contact: [email removed - click apply for more details]