Role overview

Profusion is a privately owned business that has been operating for over 15 years and many of our clients have been with us for much of that time. We are seen as trusted and innovative, constantly adapting our tools and services to meet and exceed our client’s needs.

At our core, Profusion helps our clients to grow their business with Data and AI. Data is the untapped assent on clients’ balance sheet and Profusion translates that into profit for business, whether that involves increasing customer engagement and sales, optimising their operations, or simply learning more about what their customers want. As a data consultancy, we specialise in data strategy, predictive modelling, email marketing, business intelligence and customer satisfaction and provide a full suite of services for our clients ranging from consultancy advice, through to the creation and execution of innovation projects and marketing campaigns.

There’s more to us than simply crunching numbers or providing clever technology – we want to make a real difference to people’s lives. Our Data Academy recruits, and trains data teams and we run education programmes to drive new people into the profession with a strong focus on social mobility and increasing under- represented groups. Our philanthropic foundation, Profusion Cares, is where we try to use data for good, channelling the skills and spirit of our people into making social impact. We take diversity very seriously, as it is critical when training algorithms to not reinforce structures with inherent bias, and to have diversity of thought driving the solutions.

This is an excellent opportunity for a passionate and client-focused marketing technology expert to join a fast-growing agile company. You will be responsible for the end-to-end delivery of client projects, working with clients to gather requirements, using your knowledge of the Braze application, and assisting technologies to design and document the appropriate technical solution. Then delivering the project through to build, QA and deployment.

This is a crucial role within Profusion to help drive our Braze partnership, inhouse practice and deliver expert services to our clients. The role supports flexible working to allow for a split of time working from the office and remotely. Some time working with client’s onsite may be required from time to time.

If you are successful, you will have great potential for career development, learn from and share knowledge with a range of talented and highly skilled colleagues, and be able to exercise your technical, consultancy and client management skills every day. All of this while embarking on an exciting journey with a pioneering, fast-growing company situated at the heart of London’s Tech City.

Personal Specification: Knowledge, Experience and Skills

You should have experience delivering complex technical projects end to end using Braze in a fast-paced digital agency/tech environment in a similar role. You should have a well-rounded technical understanding that allows you to turn business requirements into technical solutions and strong communication, client and project management skills to back this up.

Knowledge & Experience

• Demonstrable experience delivering marketing technology projects end to end in a hands-on capacity
• Experience delivering Braze BAU or implementation projects.
• A current Braze certification
• Experience working directly with clients; owning and delivering projects end to end
• Solid working knowledge of HTML, CSS, JavaScript, JSON, SQL, XML, APIs, database design
• Strong problem-solving skills
• Strong Technical aptitude: the ability to understand new technologies and related environments
• Ability to build strong relationships with clients
• Experience of alternative enterprise campaign management/customer experience platforms beneficial (e.g. Responsys, Salesforce Marketing Cloud, Adobe Campaign, Emarsys)

Essential skills

• Ability to work autonomously and independently to solve problems, whilst being a helpful team player that can work in collaboration with inhouse and client teams.
• Strong problem-solving skills with a can do/solution mindset
• A lateral thinker, able to juggle priorities and work autonomously
• Self-motivated and keen to find innovations and new ways of working
• Enjoy working in a fast paced entrepreneurial and Agile environment
• Hungry to capitalise on the huge opportunities which currently exist in the digital space and make a significant contribution to Profusion and our clients.
• Excellent communication skills, able to explain complex and technical solutions to a non-technical audience in a simple way and speak your mind in client meetings

How to apply;

If you are interested in this role and feel your skills and experience are a good match and want to find out more then please click apply.

Please note that because of the high number of applications we typically receive, it is not possible to answer everyone in person, successful candidates will hear from us within 2 weeks of the closing date.

Diversity and Inclusion  

Profusion is committed to equality, diversity and inclusion and we embrace difference in a serious way. We welcome applications from all sections of the community and we are committed to building a team with a variety of backgrounds, skills and views and guarantee an interview to disabled candidates who meet the criteria in our person specification. We are also committed to providing support through training and development to successful applicants who are returning to work after any career gaps due to caring responsibilities. If reading this job description has given you any doubt about whether you’d feel welcome or included at Profusion then we’d really like to hear from you about it, so we don’t do it again.



(Closing date for applications is the 15th of May 2022)