Guy's and St Thomas' Foundation

Business Manager x 4

We are looking for four enthusiastic, dynamic and efficient Business Managers to join our Resources team helping to support the organisation

Overview

We are looking for four enthusiastic, dynamic and efficient Business Managers to join our Resources team helping to support the organisation. You will be joining a newly formed team of Business Managers providing proactive and comprehensive project, administration and diary support for the business areas of the organisation. 

Each Business Manager is responsible for the administration support for the business area and will be the main point of contact, engaging with internal and external stakeholders. These roles will be involved in all aspects of the business area’s work, supporting the leadership on developing and implementing strategy, working on special projects and making the everyday run well. 

As these are new roles, you will have the opportunity to make it your own and the role will develop with your direction, as well as that of the business area Executive Director. You will also have the support of the other Business Managers, who you will share learning and ways of working with, as well as supporting each other.  

You’ll have an enthusiasm for helping make an impact in the world from the inside of an organisation, enabling projects to run smoothly and helping others to get things done. 

Charities Business Manager

Working in our Charities business area you will help support our Trust charity work and Fundraising. We support incredible NHS staff and exceptional healthcare. We do this by backing people, innovation and inspiration across Guy’s, St Thomas’, and Evelina London hospitals.

Communications and Engagement Business Manager

Communications and Engagement is at the heart of everything of everything we do, working across our family of five brands to shape how we engage with a range of audiences and amplify the impact of our work. It’s a multi-disciplinary team with expertise in marketing and communications, brand and content production, digital, policy and influencing and internal comms. 

Endowment Business Manager

You will support the Endowment team to manage and invest an endowment worth nearly £1 billion. It consists of a diverse portfolio of investments, property and other assets. We set dual objectives for it: to achieve financial returns and to deliver health impact.

Operations Business Manager

Our Operations Business Area is the engine room of the organisation, made up of Business Systems, Finance, Funding Operations, Legal and Resources teams. In this role you will also be supporting our cross organisational working groups and helping to arrange events for all staff as well as the work of the business area. 

About us

At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

There is more information about working with uson our website, where you can read about:

•    how we approach recruitment

•    our team, culture and values

•    the benefits of working with us

•    and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development


Charities Business Manager

You’ll be embedded within the Charities team and support the Executive Director of Charities (job share currently) with all aspects of their work. You’ll also support the Trust Funding Director with their diary.

You’ll work closely with all colleagues across the Foundation, our partners at Guy’s and St Thomas’ NHS Foundation Trust and our Fundraising partners at KCL.  

You will also be part of the Resources team which provides Administration, Facilities, HR and IT across the Foundation.  

Key Resonsibilities

The Charities Business Manager is there to provide project and business management support to enable our Charities’ leadership team to focus on progressing the work of Charities and leading the wider Charities team. The Business Manager is embedded in our Charities team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them. 

General

·        Build an in-depth knowledge of our Charities leadership’s priorities in order to help support the business area’s work. 

·        Build an in-depth knowledge of an intricate structure of partnerships and stakeholders.

·        Project management and administration activities for Charities projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.

·        Communicate and negotiate projects and liaise with the wider Charities team and other stakeholders on behalf of the Executive Director to enable projects and tasks to progress.

·        Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders.

·        Liaison with the administration teams at the Guy’s and St Thomas’ NHS Foundation Trust and King’s College London Fundraising to ensure smooth cross organisational working.

·        Agenda planning and setting for leadership and full team meetings both internal and with partners, in partnership with the Executive Director. 

·        Note taking and action monitoring of the above meetings, following up on completion of tasks when required.

·        Proactive diary management for the leadership of our Charities Team in conjunction with other Business and Diary Managers where necessary.

·        Management of the flow of information to other staff within the Foundation.

·        Proactively identify and deliver improvements to team processes and share these learnings with other business areas

·        Ad hoc desk research as required, collating information and giving recommendations based on the information gathered

·        Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, processing expenses, making travel arrangements and other tasks as required.

·        Diary management cover for other business areas to cover absence within the team as necessary

Committee administration – Charities Strategy Committee, Charities Oversight Group, Evelina, Guy’s Cancer and GSTTC expert groups

·        In conjunction with our Charities team and Company Secretary as required, prepare and circulate agendas for the Charities Committee meetings.

·        Coordinate the creation of papers, proof, format and publish on the Board papers software platform.

·        Minute taking and technical assistance at Charities Committee meetings.

·        In conjunction with our Charities team and Company Secretary, following-up on actions after each meeting to ensure items are progressed.

Be the main point of contact for Committee members around logistical and technical issues, gathering annual return information (e.g. conflict of interests information) and coordinating the induction of new Committee members. 

Communications and Engagement Business Manager

You’ll be embedded within the Communications and Engagement team and support the Executive Director of Communications and Engagement (job share) with all aspects of their work. 

You’ll also support the Leadership team with diary management and support. The leadership team includes the Communications Director, Digital Director and Policy & Influence Director.

You’ll work with all colleagues across the Foundation and Impact on Urban Health. 

You will also be part of the Resources team which provides Administration, Facilities, HR and IT across the Foundation.  

Key responsibilities

The Communications and Engagement Business Manager is there to provide project and business management support to enable the Communications and Engagement leadership team to focus on progressing the work of the business area and leading the wider team. The Business Manager is embedded in the team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.

·        Build an in-depth knowledge of the Communication and Engagement’s leadership priorities in order to help support the business area’s work.  

·        Build an in-depth knowledge of partnerships and stakeholders.

·        Project management and administration activities for Communication and Engagement’s projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.

·        Communicate and negotiate projects and liaise with the wider Foundation team and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress.

·        Proactive diary management for the leadership of the Communication and Engagement Team in conjunction with other Business and Diary Managers where necessary.

·        Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders.

·        Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Directors. 

·        Note taking and action monitoring of the above meetings, following up on completion of tasks when required.

·        Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress.

·        Management of the flow of information to other staff within the Foundation.

·        Ad hoc desk research as required, collating information and giving recommendations based on the information gathered

·        Proactively identify and deliver improvements to team processes and share these learnings with other business areas

·        Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, making travel arrangements and other tasks as required.

·        Diary management cover for other business areas to cover absence within the team as necessary

Knowledge / interest in UK political environment beneficial

Endowment Business Manager

You’ll be embedded within the Endowment team and Investment Officer with all aspects of their work. 

You’ll also support the Leadership team with diary management and support. The leadership team includes Investment Director and Property Director.

You’ll work with all colleagues across the Foundation.

You will also be part of the Resources team which provides Administration, Facilities, HR and IT across the Foundation. 

Key responsibilities

General

·        Build an in-depth knowledge of the Endowment’s leadership priorities in order to help support the business area’s work. 

·        Build an in-depth knowledge of an intricate structure of partnerships and stakeholders.

·        Proactive diary management for the leadership of the Endowment Team in conjunction with other Business and Diary Managers where necessary.

·        Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders.

·        Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Director. 

·        Note taking and action monitoring of the above meetings, following up on completion of tasks when required.

·        Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Director to enable projects and tasks to progress.

·        Management of the flow of information to other staff within the Foundation.

·        Ad hoc desk research as required, collating information and giving recommendations based on the information gathered

·        Project management and administration activities for business area projects.

·        Proactively identify and deliver improvements to team processes and share these learnings with other business areas

·        Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, processing expenses, making travel arrangements and other tasks as required.

·        Diary management cover for other business areas to cover absence within the team as necessary

Committee administration – Investment, Impact Investment and Property Committees

·        In conjunction with the Endowment leadership and Company Secretary as required, prepare and circulate agendas for the Endowment Committee meetings

·        Coordinate the creation of papers, proof, format and publish on the Board papers software platform.

·        Minute taking and technical assistance at Endowment Committee meetings.

·        In conjunction with the Endowment leadership and Company Secretary, following-up on actions after each meeting to ensure items are progressed.

Be the main point of contact for Committee members around logistical and technical issues, gathering annual return information (e.g. conflict of interests information) and coordinating the induction of new Committee members.

A knowledge of the financial investment space would be advantageous but is not essential

Operations Business Manager

You’ll be embedded within the Operations team and support the Executive Director of Operations with all aspects of their work. 

You’ll also support the Leadership team when needed. 

You’ll work with all colleagues across the Foundation.

You will also be part of the Resources team which provides Administration, Facilities, HR and IT across the Foundation.  

Key responsibilities

The Operations Business Manager is there to provide project and business management to enable the Operations leadership team to focus on progressing the work of Operations business area and leading the wider Operations team. The Business Manager is embedded in the Operations team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.

Responsibilities

General

·        Build an in-depth knowledge of the Operations leadership priorities in order to help support the business area’s work.

·        Build an in-depth knowledge of an intricate structure of partnerships and stakeholders.  

·        Proactive diary management for the leadership of the Foundation’s Operations Team in conjunction with other Business and Diary Managers where necessary.

·        Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders; track progress of and edit related documents

·        Agenda planning and setting for leadership and full team meetings both internal and with partners, in partnership with the Executive Director. 

·        Note taking and action monitoring of the above meetings, following up on completion of tasks when required.

·        Administration for working groups across the organisation including keeping records of membership, arranging meetings, noting action points and ensuring these are followed up and completed.

·        Ad hoc desk research as required, collating information and giving recommendations based on the information gathered

·        Investigating queries that aid delivery of the Corporate and Operations business plans.

·        Project management and administration activities for business area projects.

·        Liaise with the wider Operations team and other stakeholders on behalf of the Executive Director to enable projects and tasks to progress.

·        Management of the flow of information to other staff within the Foundation.

·        Proactively identify and deliver improvements to team processes and share these learnings with other business areas

·        Coordination of large internal sessions e.g. away days and informal learning sessions, in conjunction with the reception / facilities team. 

·        Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, processing expenses, making travel arrangements and other tasks as required.

·        Diary management cover for other business areas to cover absence within the team as necessary

Committee administration - Finance and Audit and Nominations and Remuneration Committees

·        In conjunction with the Operations leadership and Company Secretary as required, prepare and circulate agendas 

·        Coordinate the creation of papers, proof, format and publish on the Board papers software platform.

·        Minute taking and technical assistance at Committee meetings.

·        In conjunction with the NHS Charities team and Company Secretary, following-up on actions after each meeting to ensure items are progressed.

Be the main point of contact for Committee members around logistical and technical issues, gathering annual return information (e.g. conflict of interests information) and coordinating the induction of new Committee members

Skills and experience

·        Strong time-management skills and the ability to organise and coordinate multiple projects at once

·        Project Management experience

·        Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders

·        Experience of improving business management processes

·        Superb written and verbal communication skills

·        Experience of diary management for multiple people

·        Excellent relationship building skills

·        Experience using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training. 

Abilities and attributes

·        Ability to solve problems under pressure

·        Attention to detail

·        The ability to make decisions based on knowledge of the business areas priorities

·        Ability to absorb and summarize complex information

·        Ability to plan ahead, anticipating issues before they arise

·        Ability to change priorities whilst remaining calm and focussed

·        The ability to work with initiative and at pace

Curiosity and a proactive approach