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Join Numan as a Growth CRM Lead to drive customer engagement and enhance people's quality of life.
Overview
Salary
No salary declared 😔
Location
London, UK - Hybrid
Expires
Expires at anytime
Established in 2018, Numan has blossomed into a global team of more than 300 members, with a passionate pursuit of empowering individuals to take charge of their health. We offer an integrated platform encompassing diagnostics, medications, supplements, digital-oriented health programs, and inpatient doctor consultations, all designed to improve lives.
As the Growth CRM Lead at Numan, your role is to spearhead CRM growth initiatives as part of our Marketing Centre of Excellence. Using your skills in data analysis and creative strategy, you'll enhance our customer engagement through personalized communications. You'll lead CRM growth performance across multiple channels and optimize lead conversion, cross-sell and upsell programs, all while driving revenue.
Prospective candidates should have a background in CRM, lifecycle, or growth marketing roles and the ability to drive revenue impact. Knowledge of CRM platforms like Customer.io, Braze, or Klaviyo, along with strong analytical skills, is essential for this role. Excellent project management skills and effective collaboration are also key.
As part of Numan, you'll have access to share options, health insurance, flexible work environment, personal training budgets, increased holiday allowances, and more. We believe in diversity and inclusivity, and we offer equal opportunities to all our employees.
About Numan Founded in 2018, Numan has grown to a team of over 300 members globally, united by a mission to empower individuals in managing their health. We have developed a comprehensive platform that integrates diagnostics, medications, supplements, digital programs, and doctor consultations to provide the tools necessary for people to enhance their life quality.
The Role As the Growth CRM Lead at Numan, you will spearhead CRM growth initiatives within our Marketing Centre of Excellence. This role is crucial for someone who excels at blending data analysis, creativity, and commercial strategy to enhance customer engagement through personalized communications. You will be responsible for leading CRM growth performance across various channels including email, SMS, push, and direct mail. Your tasks will include optimizing lead conversion, developing cross-sell and upsell programs, and driving revenue through segmented promotional campaigns.
Job Requirements We are seeking a candidate with proven experience in CRM, lifecycle, or growth marketing roles, with a demonstrated ability to drive revenue impact. You should have a strong commercial acumen, hands-on experience with CRM platforms like Customer.io, Braze, or Klaviyo, and a robust analytical mindset to translate data into actionable insights. Excellent project management and communication skills are essential, as is the ability to collaborate effectively across teams.
Benefits Numan offers a range of benefits including share options, health insurance, a flexible working environment, and more. You will have access to personal training budgets, enhanced maternity and parental leave, and various wellness options. We also support your long-term commitment to us by increasing holiday allowances and providing additional benefits as you continue your journey with Numan.
Diversity at Numan At Numan, we value diversity and are committed to creating an inclusive environment where all employees can thrive. We believe in promoting innovation through diverse perspectives and are dedicated to equal opportunities for all.
