Community Manager

x+why is a flexible workspace provider with a difference – we are on a mission to change the way the world works for good. We believe that advancing people and planet as well as profit goes beyond responsibility; it makes exceptional sense.  

With four inspiring and inviting spaces in West, East and Central London and our recent launch of Foundry, 6 Brindleyplace, we are proud to annouce the launch of our second site in Birmingham at 103 Colmore. We are building a community of purpose-driven leaders, companies, and movements who understand that business should be a force for good.  

We have everything that you would expect from a luxury co-working office (tech, coffee, Wifi, music, plants, etc), as well as sustainable and ethical design and principles at our heart. We have an in-house wellness programme, featuring yoga and meditation classes for our members to enjoy. We absolutely live our values. Come and join us!!

The opportunity

This is an exciting opportunity to join 103 Colmore, Birmingham as a Community Manager. You will be the primary point of contact and “go to” for the Community and all members day to day needs. A commitment to providing exceptional service to our community, members and guests is a must. In this role you will work alongside the Community Associate with a focus on nurturing a fun and inspiring environment in which our members can thrive. You will work with the site team and Marketing team to ensure community programmes are delivered. As a Community Manager you must be passionate about people, building and maintaining relationships as well as encouraging everyone around you to do the same. 

The Person

We are looking for an individual who is confident, proactive, and with an entrepreneurial ‘can do’ spirit. Proven experience in a customer facing role in a service led industry is a must, as is a strong customer care ethic. Experience working within a ‘start-up’ or SME would also be beneficial. The individual should be highly organised with the ability to multitask and react quickly within a fast-paced environment. Along with the ability and confidence to build relationships with new and existing members of our thriving community.  Being able to work effectively with a variety of computerised systems is essential, as is fluent written and spoken English. Finally, we encourage individuality so that you can be yourself in order to bring your best every day.

In return we promise to support and guide you in your role and will provide the following compensation package: competitive salary, pension provision, discretionary bonus, Health Fund, 25 days annual leave (plus public holidays) , 2 volunteer /charity (paid) days, Share Options, Better Space access , Employee Assistance Programme (EAP) and an Employee Referral Scheme.

Apply

If you feel that you could deliver in this role, please visit our website and download a full job description and submit an application.  We can't wait to hear from you!

At x+why, we value an equitable, diverse, and inclusive workplace where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We encourage applications from all corners of society and are committed to building a culture of inclusion throughout the business. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.