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Be a part of the Royal Botanic Gardens, Kew's mission to protect nature and contribute to global biodiversity as an External Affairs & Engagement Officer
Overview
Salary
£34216
Location
Kew Gardens, Richmond, UK - Hybrid
Expires
Expires at anytime
Join the renowned Royal Botanic Gardens, Kew (RBG Kew)—an esteemed plant science institution, a visitor attraction and UNESCO World Heritage Site—and be a part of their mission to safeguard plants and fungi for the wellbeing of all life on earth. As an External Affairs & Engagement Officer, your role will entail:
- Coordinating and implementing high-quality engagement with a broad array of stakeholders
- Preparation of briefings and event coordination
- Pivotal role in Kew’s Ambassador Programme
- Ensuring stakeholder engagement is driven by accurate data and strong processes with effective CRM tools usage
For this role, you need:
- Experience in supporting projects or events within a dynamic team environment
- Exceptional admin, coordination, and organizational skills
- Comfort in interacting with diverse stakeholders, including high-level individuals
- Familiarity with CRM systems and data maintenance, compliant with GDPR and data protection
The benefits include continuous learning opportunities, attractive annual leaves, flexible working, Employee Assistance Programme, wellbeing support, competitive pension and an employee discount scheme with free access to national museums and Kew's beautiful gardens.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world’s plants and fungi.
The role: As an External Affairs & Engagement Officer, you will support Kew’s external affairs and stakeholder engagement activity. This includes coordinating and delivering high-quality engagement with a wide range of external stakeholders such as ambassadors, partners, cultural organisations, embassies, and sector leaders. You will play a key role in preparing briefings, coordinating visits and events, supporting Kew’s Ambassador Programme, and ensuring that stakeholder engagement is underpinned by accurate data, strong processes, and effective use of CRM systems.
Job requirements: The successful candidate will have experience supporting projects, events, or engagement activity within a busy team environment. Strong administrative, coordination, and organisational skills are essential. You should be confident in communicating with a wide range of stakeholders, including senior and high-profile individuals, and comfortable working with sensitivity and appropriate protocols. Experience working with databases or CRM systems, including researching, maintaining, and updating contact records, and handling personal and professional data in line with GDPR and data protection requirements is required.
Benefits: Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
