Payments Senior Associate

Join us at this pivotal time for an exciting challenge to shape fintech’s future.

Oval has always worked following two key principles: financial innovation and inclusion. We are still led by them and now have an expanded team and powerful new technologies.

Oval was founded in 2016 and has helped tens of thousands of people learn how to take control of their finances – from their spending to their saving and investment habits - with our award-winning app.

Thanks to the integration with ETX Capital, now called OvalX, a leading global financial services firm with a long legacy in the financial markets, our users will be able to access a variety of investment opportunities such as global CFD markets that include forex, commodities, shares, and cryptocurrencies.

Spread across three offices in the UK, Italy, and Cyprus, we are one global team of 250 people with a unified vision for the future of finance.

We are currently looking for talented people keen to define the fintech revolution and help the brand shift from a well-honed start-up to a substantial industry presence. If you want to make an impact, then we can’t wait to have you with us for the journey!

 Processing withdrawal requests to clients onto our in-house system as well as onto our external partner systems (cards, banks and e-wallets).

 Monitoring London and international multi-currency bank accounts for funds received and applying these to clients accounts.

 Ensure payments and receipts for client transactions are processed timely, accurately within daily cut off times and deadlines.

 Investigate internal and external queries in a timely manner, providing updates and escalations where required.

 Processing and monitoring the posting of goodwill payments, trade related case adjustments and dividends. Ensuring all approval processes have been adhered to.

 Completing daily reporting & reconciliation tasks for Payments, investigating, and clearing any reconciliation items in a timely manner.

 Assist customers and other Internal Departments with payment related enquiries.

 Taking on and assisting with junior level projects

 Taking credit and debit card deposits from clients on the phone.

 Investigating chargeback claims from customers and gathering evidence to dispute these claims where necessary

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